Attended for a contact lens consultation and was told I would hear back to go in to try them out. Rung me back once on a broken line so couldn’t hear, said they would call back and never bothered. Now been almost a month, lost a customer and certainly wouldn’t recommend.
July 2023
No long wait for appointment for eye test. Friendly reception on test day. I had same Optician as previously- very efficient and patient.
June 2023
I couldn't fault my experience at the Gateshead branch. The staff were super helpful & caring. I'm currently having treatment for cancer & while making my appointment the receptionist said she would make a note asking the optician & other staff to wear a mask. The optician & member of staff who helped me choose my glasses... read full comment
From Vision Express Opticians - Gateshead - Metrocentre
At Vision Express we provide thorough eye tests, simply explained with expert care you can trust. We stock a wide range of designer and exclusive glasses, sunglasses and contact lenses. All our eyewear comes with 100 day returns guarantee and lifetime servicing for complete peace of mind. Find us on Garden Street or book an appointment online.