March 2024 by Gemmy L
I get that you have to challenge 25 on alcohol etc but I'm nearly a 40 year old woman!! There's a lot of difference between someone who looks under 25 to someone who is 37 years old no I didn't have ID I stated I was 37 but was shown up when I was refused to be served absolute stupid cow!!
February 2024 by IVAN HESLOP
Worst store in westerhope
February 2024 by Adamscott Murphy
The girls/ front line staff are fab but secret management team hiding in the rear exactly where there should be in the rear have no forward thinking for profits or Any allowance to hear there uter scum and should be removed
February 2024 by Maureen Weatherson
I have just been to Asda Westerhope, I visit this store every day for my essentials and big shop I have done this for over 7 years, nearly all the staff are pleasant and helpful, when I went this morning it was to cash my lottery winnings of £50 which I intended to spend in the store, alas the one member of staff that for some reason doesn?t like me she always has a terrible manner and is very rude when she serves me, but she just tipped me over the edge this morning, with her nasty manner it wasn?t what she said it was the way she said it she spoke to me like a naughty child I am 64 years old and suffer chronic arthritis in my knees and hips I am my husbands sole career and I refuse to be spoke to like this, this situation has really got me stressed badly. I don?t know her name but she was on the tobacco kiosk at 10.15 AM this morning 21/01/24 I will not be using this store in the future and I really suggest you get this person on a course how to treat other humans the way she would like to be treated, because she was nothing but down right nasty as she always is with me, and I will be sending this message to head office I feel so angry and upset right now,
December 2023 by sruthi vinod
I had purchased groceries through Uber eats from Asda supermarket-westerhope and was delivered tomatoes with mould. I tried complaining on both Uber eats and Asda customer care and still haven?t received any proper reply from any of them.
September 2023 by Julie Mitchell
Small shop expensive
August 2023 by Saeed Sajid
Went early to pick up Uber delivery and she rushing me like I?m work for her and tell leave the shop not give me chance to swipe me phone and spoke with manger too treat Uber driver like third class people not recommended to go for deliver there at all if you want to be rude just remove Uber app. Not deserve to delver for them
June 2023 by MADDUNJAY
Went in earlier tonight to buy a monster and some quick munch for my walk, went to self checkout obviously had to wait for staff due to me wanting to buy a monster. I got asked for ID which I didn?t have and instead off just taking the drink away I got accused off stealing a drink I walked in the store with. While being accused I demanded the cameras get checked and I was met with a reply being ?no? and after that response they refused to give me the drink back I bought before entering and bared me because I was outraged at the how they think they can accuse someone and refuse to check for evidence off me stealing. Not to mention it was a security guard known for harassing people that started the situation.
June 2023 by Paul Reid
Hi this is a message for HARPS of WANSBECK GOSFORTH..you have asked me to message you on Facebook or twitter showing my receipt etc ... I'm sorry I don't use these sites .. I have tried ringing the store but that was a waste of time
April 2023 by hindmarsh1
Popped in here Easter weekend, payed at self service, to then be asked if I've payed while leaving, actually wish I hadn't as I was already out the store when they came chasing me to my car asking for the receipt.Don't worry this theif won't be coming back, maybe have your staff on tills or actually helping customers instead of accusing people of theft.
April 2023 by James Pierce
I've been missing for a month in Tenerife,I always shop here , good range of products for what I want being single and always a smile off the staff ?
October 2022 by Richy Hypno
Small ASDA but it's local and was ok. Choice is limited compared to the full size ASDA stores though. Free parking off road and mercifully they have a set of said service tills as the normal tills at dinner time are like waiting forever. Not staffs fault though that's bad management.
May 2022 by Egg Cov
done my brexit vote right in this supermarket.Very class place - smells like asda!Brexit means brexit!
July 2021 by Andrea Saunders
Always a friendly face, nothings a problem for any of the staff, and Karen turner the manager leads by example, there's nothing below her and I personally feel she is a total asset too your company. It's a pleasure to shop in westerhope branch, all the staff are real customer friendly.
September 2020 by Gill Symons
Was in today member staff attitude towards customers a disgrace abrupt to everyone way she spoke is disgrace all other staff always so nice and cheerful cldnt see her name on badge got in taxi was tell driver she described her to a t before I did blonde woman with longish hair curly and way she spoke to young lad in queue was terrible needs trained on her customer service like and as a ex asda employee we would been pulled in for speak to customers this way no need man more so what we all going through at minute she letting your team at westerhope down big style I not seen her before so dont know if she new
