August 2023 by james scott
This so called charity is a multi million pound business that directors and managers cream off the profits with mouth watering salaries, and give the unemployed something to do, keeping them off the streets selling over priced tat, you couldn't make it up.!! jobs for the boys and money for old rope, welcome to broken Britain.!!
August 2023 by Estelle Hall
I very much support this charity but have just returned home in tears after the way a member of staff spoke to me while trying to donate some of my deceased mother's belongings. I do not appreciate being spoken to like dirt or seeing my donations forced into a bin like rubbish.
July 2023 by Dania Saad
It's sad how expensive this place has become; some items were even more expensive than the new ones! How is this a charity?
March 2023 by Clare Rose
The prices for 2nd hand stuff in this shop are disgusting. You can buy the stuff brand new for cheaper.
March 2023 by Happy Man
Received call from driver I told him I ll be 30 minutes as I don't live there. I got there in 20 he had already left. I called him he said we are far and won't come back you havr just waited my time and duel. What kind of charity organisation are you who will go far to waist people time and money
March 2023 by Sophia Wilson
As an individual who is very much for charities and happy to contribute to help places/people in need it?s an absolute shame to see how greedy this shop has become - in this economy the prices that are put on items is extortionate especially with items that are massively outdated or in rough condition. My advice if you are struggling - have a go on Facebook market place - less greedy and much better bargains out there to be had.
January 2023 by des graham
Bought a single bed for the dogs to sleep on, got an almost new silent night frame, mattress and a gorgeous headboard, delivered, for £120. Came as planned two days later. It's more comfy than my bed! Superb, can't recommend enough!
May 2022 by John Anderson
Nice store nice staff ! Good bargains if u look around ! But needs improvements on furniture they sell some are scratch! This store is better one ! The byker store staff in there are mislabelle don't help u whats so ever ! Again nice and clean this store ! I give this shop 3/5 needs better stock in not selling scratch furniture
March 2022 by Chelsea Wilkinson
Always have a variety of stock in, from new to second hand. The volunteers all seem canny when you go in. Would recommend a visit to anyone wanting furniture
February 2022 by Chris Chapman
Bought a dressing table from them staff really friendly and helpful. Delivery service second to none great place!
November 2021 by Christine Fortune
I have been a volunteer for the past w years I adored this shop and all the staff who work there xxxx
September 2021 by Jake Collie Dog
Good range of good quality stockHelpful staff and free parking outside shop
January 2021 by Valerie Hindmarch
Never answer the phone
December 2020 by Jan Howell
I phoned last week to donate furniture wood unit. Good condition They said yes I arranged a a day they came 9.30 this morning said no don?t want it we have a few I was told.why come out and waste my time??
I won?t donate again
October 2020 by Lynn Mason
Walked in at 9.30 on a Saturday, large choice of quality clean sofas, chose one in under 5 minutes . The smashing lady serving us was a delight, even arranged the delivery on the same day! Wow, lessons could be learned by some of the top retailers from this shopping experience, top rated and we helped out the BHF, good day.
