March 2024 by Owen W
This particular Caffè Nero is desirable because it's generally quiet for being just off Northumberland Street. It has seating on both the ground floor and first floor, so be sure to check upstairs if it looks busy from the entrance.My most recent visit on Saturday 23rd March 2024 at 11:15 was let down by service. When ordering my drink the barista asked if I wanted the "original blend or the single origin blend". He asked me this while the coffee grinder was going so I only caught the end of the question. To which I replied "no thank you". Rather than repeat the question, which I had obviously misheard, the barista snarkily replied "It's either one or the other". My grievance with this encounter lies mainly with the fact that the barista has failed to appreciate that I may well have had a hearing issue. Simply repeating the question would have been sufficient.Beyond that, the flat white I ordered was well balanced and served at a good temperature.
March 2024 by Peter Montellier
Excellent coffee and pastries. Sausage rolls and egg sandwiches aren?t too shabby either!
February 2024 by Oksana Matvieieva
This is my favourite caffe.
February 2024 by Kev Morris
great
February 2024 by Trevor Hartley
Nice staff. Good coffees. Comfy chairs.
January 2024 by Elaine Branskey
Love my coffee in Cafe
December 2023 by Rosie Hope
A great branch with hard working staff and lots of cosy seating options! One of the nicest Cafe Neros I?ve ever visited, perfect for a coffee or as a working/study spot.
November 2023 by Traveler43826185572
Usual lovely Cafe Nero with friendly and attentive service. Cafe extends beyond the counter and goes back with range of seating available. However the toilet is also back there, with only the toilet door dividing that space from the seating area - it became apparent during our visit that not everyone accessing the toilet washed their hands (lack of hand dryer sounds) and also that leaving the toilet door open is the norm! It really was impossible to not observe human behaviour. Any chance of extending the wall that is there and making the toilet a little less noticeable?
November 2023 by Peter Bodefjord
Nice café with friendly staff. Of course the coffee is good. The place can be quite busy and is next to a rather busy street, but still a great place to kick back and enjoy a coffee and a chat with friends.
November 2023 by Tom Watson
A really nice coffee shop with affordable food and coffee options. Nice relaxed atmosphere and not usually too busy.
November 2023 by Rayan Alkadi
I love to get my coffee from Caffè Nero. So close to Northumbria campus which makes it so convenient. I rely on their coffee when studying. They offer student discount and loyalty stamp card on their app, which is great. Absolutely, recommend it.
November 2023 by Em D
Called in this morning for a quick breakfast on the go and ended up with porridge and jam and it was bloody lovely!! Never had it with jam before but it will now be my go to thing!The two ladies working there are very nice too!
October 2023 by Ellie Smith
Love this coffee shop. One of my favourite places to work with fast and free Wi-Fi, loads of plugs, great loyalty offers on the coffee, and really friendly staff. Just wish there was some healthier food options but that?s not the fault of the coffee shop.
October 2023 by ma
Useless manager makes the wrong drink then insists its right, no manners either, doesn't know how to make drinks properly,
October 2023 by Paul Sampson (LemoUtan)
It's my local and the staff are cool
