March 2024 by Ryan Callander
Thanks for all your help this morning Adi. Really appreciate your patience and outstanding service during a busy morning rush.
February 2024 by Sara Martone
Asked for a gluten-free cake and I was completely ignored from the staff.
February 2024 by Kyra McCready
They move pretty quick here. Staff was friendly and helpful. A pleasant place to stop for a drink. Nice atmosphere.
December 2023 by Richard Connell
Good railway coffee shop.Prompt service at reasonable prices, in a friendly environment.
October 2023 by Cyril K
People are very kind and cappuccino also very good!
September 2023 by Debra Walker
Came for my free sweet treat and the almond raspberry slice was very dry and seemed past it's best before.
August 2023 by Charlie Johnson
Did a click and collect order at central staion newcastle costa, which a costa staff member would not give me my click and collect order at first as this costa staff member tried to parm me off to another costa where i had not placed my click and collect order and may i add the that staff member had told me to go to another costa that no longer exsits. I only adventurely got my order as i refused to go to any other Costa as I specially picked the Costa at Newcastle train station.
June 2023 by Miles Thurston
Decaf of course at this time of day
June 2023 by Nicole Cherry
WiFi wasn't working so couldn't use vouchers or pay by card, the drinks were disgusting it was a waste of money
May 2023 by John Probert
on both platform and main station
May 2023 by Kayleigh H
Tables were not cleared, and very dirty. Bin was full to overflowing. Service was slow however very friendly staff.
May 2023 by Veenamol M.S.
More chairs for sitting outside the cafe. Inside is congested. Staff are friendly.
May 2023 by Ray-Ray8273
So family member got the burger with fries. Got £12.20 change, I checked the til and said I'm owed 2p , girl said 'we don't have pennies' I said 'so I don't get my 2p change?' She said 'no, we don't have pennies' I asked why there wasn't signs up informing people they would'nt be given change back if it was pennies, and she couldn't have cared less. Poor food, poor customer service.
April 2023 by serenaw354
Disgusting burger was cold. The bacon was raw and cold.. the ice machine wasn?t working properly. A sprite was flat. Warm and tasteless. The food is vile . They?re at an advantage that people are in a hurry for a quick bite otherwise should close the place down.
April 2023 by Ali C
MASSIVE SCAM CUSTOMERS BEWARE!! Paid for family meals with credit card but no order number given. Staff refused to honour purchase even when shown bank account with payment having gone out. Given an email address to contact which doesn't exist. Contacted burger king customer services, told to go into store( who refused in first place). As it is in train station I am no longer in Newcastle so stuck with burger king saying go back to store/store saying contact an email address that doesn't exist. Disgraceful. Someone is making money out of customers illegally. Do NOT USE THIS STORE UNLESS YOU WANT TO LOSE YOUR MONEY!! SHAMEFUL DISGUSTING PRACTICE AND BURGER KING DONT CARE ABOUT CUSTOMERS AND ARE REFUSING TO DO ANYTHING
