Super friendly and know what they are doing, Highly recommend them.The only thing is that the location on the map is wrong. They are located at Ryman stationery in eldon square, about 50 meters exactly to the west of where the map is showing. Just search for Ryman stationery on google maps and you'll find them.
From DHL Express Service Point (Ryman Newcastle Upon Tyne)
DHL’s fast and secure worldwide delivery service available at 1,200 locations nationwide. UK & international delivery. No account required, simple pricing based on 7 free DHL envelope and box sizes. Free tracking and signature on delivery (where available).