January 2024 by H Schaffarczyk
Bought a bed in the North Shields store, Lisa was the colleague who helped us, answered all questions we had and was very friendly. Great experience!
December 2023 by steven carruthers
Excellent service
December 2023 by Pauline Hulbert
Served by Tony at Royal Quays north shields who was just lovely, very patient letting us try every bedand gave us a 5 star service
October 2023 by michelle leuchars
It was a pleasure going into the Dreams store at the Royal keys. Diane served us and she was extremely helpful, she helped us to try the machine which explains the correct mattress to suit our body and helped us try several mattresses which will suit I felt really comfortable the whole time I was in the store she also offered us a drink. Thank you so much for the pleasant experience.
August 2023 by Catherine Greenup
Lisa offered a great personal service highly recommended
July 2023 by sean kelly
Tony was amazing very helpful and knowledgable. My wife and I were very unsure what we really needed, Tony showed us fancy machine that measures your body and sleep pattern and recommends the best mattress for you. We also found the other staff (I didn?t catch their names I?m very sorry ) very pleasant and friendly. We left with a new bed on order and very happy with our choice. I would highly recommend this place.
June 2023 by brian mcgarr
Excellent professional knowledgeable friendly staff, first class product very reasonably priced.
June 2023 by Jean Dunlop
Outstanding help and advice from Lisa at Dreams Royal Quays. ?
April 2023 by Norma Jepson
Excellent service provided by Chelsea in the Royal Quays, North Shields, store, would recommend.
December 2022 by Shaun
Popped in to buy a new duvet for my bed the woman was really helpful
May 2022 by Family Awesome
Excellent device which works out the best bed for you and really friendly and helpful staff.Lots of different options to choose from and the beds are very comfy
February 2022 by Ronnie Matfin
Very good store with good stock .Staff go out of their way to help nothing is a bother.
October 2021 by Christine Cannings
Very good all round experience very helpful a knowledgeable staff.
July 2021 by Elizabeth Brown
Having bought a "mattress in a box" and now returning it, we went back to Dreams (having bought a bed there 10 years ago). Very satisfied with the service from the store manager - nothing was too much trouble and the new assessment machine picked out several mattresses which would do. We were given time to consider the options and supported throughout. Fantastic service.
July 2021 by Johan Hutchinson
Called into today very bad experience of the male assistants. Not much information from him. Seems like he can't be bothered. The girls vey polite and helpful
