February 2024 by Joe Cornwall
Service wasn't too bad,only 2 issues, otherwise very good,
January 2024 by Carol Wright
I've recently ended a contract with EE as I'd had enough of the fact my phone kept dropping calls and when someone tried calling me back I had to quickly enter my 4 digit pin number which no one should ever have to do to answer a call the whole thing is trash I've had my number transferred to another company and ended my contract with EE I'll have to pay an early exit fee which is just under three hundred pounds it actually could be more they said. I rang my son today I took out a EE sim card for him in 2022, I made myself clear to EE that I wanted his sim to continue for now he's not had anywhere near the same problems as me mine was a mobile contract and guess what EE have stopped my son from making calls and sending messages my son has very bad anxiety problems so Thank you very much EE for cutting my son off his only way to communicate I've been intouch with another company and arranged to have a sim card sent out tomorrow, No nothing to do with EE at all, his sim contract doesn't end until July 2024 but guess what I'm ending it tomorrow I've had enough!!!!! Everyone please be careful it doesn't matter how many customers have a contract with EE there is certainly going to be e very high number of those customers who are having major problems with their phone all EE offer is to wipe the device it does nothing they did this with my own phone disgraceful.
December 2023 by Sol Mayan
Needed help with transfer of broadband and phone the staff were very keen to help and with great service even though I couldn't get the things I needed (failed credit check) I would still recommend this store ?
December 2023 by Paul Gordon
Amazing service. Staff helpful and friendly.
December 2023 by Jill Hughes
Very helpful and friendly and supportive staff
December 2023 by modern observer
EE treat customer with 0 value
October 2023 by Mercy La rose
Fahim was very kind and friendly. Thanks to him that I got new contract.
October 2023 by dianne clark
Fahim was perfect and he helped with my phone 10/10 service by him
October 2023 by oluwafemi ayodele
Fahim, gave me the best treat I could ever expected .
September 2023 by stephen dixon
Great service and knowledge from Paul who managed to solve a long standing issue in 20 minutes , which is 12 months father than Tech support couldn't even sort. Very patient and knowledgeable. Thanks again
September 2023 by Marvellous Awodoye
Best adviceDo not get an EE device if you plan to use it for something other than basic things like mails and stuff.They tell you it will work for whatever you want, but have ZERO! technical knowledge when you face issues and will not offer a fix or progressive solutions.Only aim is to get a sale.Bad CS over the phone.Summary, go elsewhere.
August 2023 by Emre Erturk
We couldn't be happier with the exceptional service I recently received at EE. We had the pleasure of interacting with Anna, who truly went above and beyond to ensure our experience was nothing short of outstanding.Anna's exceptional politeness and patience throughout the entire process truly stood out. She took the time to listen attentively to our needs and preferences, and her willingness to answer our questions and address any concerns we had made us feel valued as a customer. In an age where rushed interactions seem to be the norm, Anna's dedication to providing genuine customer care. Her patience in explaining features, plans, and terms showed a level of professionalism that is often hard to come by. We never felt rushed or pressured to make a decision, and we left the store feeling informed and content with our choices.
July 2023 by John Anderson
This ee shop has be wose ee shop in North East !! Need new staff !! Some are mislabelle! When u go in ask them make payments or help with your phone they tell u call back hour time ! Tell u go other ee stores ! They seem in that ee shop don't want 2 help you ! They need clear out with staff ! Some staff don't want be there doing there job ! They don't make u wellcome in this store ! They need get people in do better job ! I rate this stone 1/10 the one point is for store is clean ! Overall not a nice ee store at all ! Again went in load times try get served all they do send u on your way don't want help you lazy staff !
July 2023 by Gwen Siddle
Staff always very helpful
June 2023 by Katy vdB
Very helpful staff who gave expert advice on using my EE account abroad.