March 2024 by dave jacques
Brilliant service from start to finish walked out happy
March 2024 by Legit Zexox
Molly was very helpful in store and was very kind to me. In addition, when i cameto pick up the watch on a different day Jak was there and had a lot of answers to my queries!
February 2024 by Mark Gilbert
Excellent service very very helpful nothing a problem great service .Newcastle eldon shop .
February 2024 by Emma Hunter
Vicki and Lorraine both thoroughly helped me and eased my mind on separate occasions when I had a million and one questions about my new ring - insurance and fitting wise. Lovely ladies with fantastic, professional knowledge ??
February 2024 by Jo Ross
Jack: really helpful and great service
January 2024 by Elizabeth Cherry
We had been in all the top jewelers in Newcastle looking for a Raymond Weil watch. Elisha was by far the most pleasant,helpfull assistant we came across.So much so,we went back to try the watch on again, she suggested a different one ,which we ended up buying ! A very polite,friendly young lady. A great member of staff to Ernest Jones .!!
December 2023 by Emmy
Lorraine was very patient and helpful when picking out the perfect watch for my partner. She went above and beyond to help us and was very friendly. Highly recommend shopping here!
November 2023 by Joanne Simpson
Excellent service, super helpful.
November 2023 by scarlet kemp
Faaris was very helpful, super smiley and a had a really nice manner, an asset to the store.
October 2023 by Rachael Saunders
Molly was an absolute star. We had no idea what we wanted for our wedding bands but she still managed to find us the perfect match. We had a lovely experience thanks to Molly?s friendly, attentive service.
August 2023 by Nia Law
Jack helped us choose a diamond ring to celebrate our anniversary. Another member of staff assisted too and they were both brilliant. Great, friendly and professional. Thanks so much !
August 2023 by Gill Vardy
I called the store yesterday and spoke to Jack regarding a necklace and earrings I had seen online. He answered all the questions I had and offered to put the items to one side for me to call into store and see them. He then returned my call to explain there was a discount being offered at present and he could honour that if I chose to buy. I wasn't aware of this and really appreciated being told - this wasnt a hard sell on his behalf, just great customer service. I have been into store this morning, saw Jack and bought the jewellery. Excellent service from Jack - thank you!
August 2023 by Hannah
Great selection of jewellery to try on and the staff couldn't be any more helpful. Glad I went into the store instead of buying online.
July 2023 by Tariq Saifi
I have been to Eldon square branch at Newcastle upon Tyne, and I had an excellent experience. Thanks to Georgia who was more than great in helping and promoting! Cheers!
June 2023 by Abba Mustafa
Ernest Jones offers a variety of watches, including luxury brands at very affordable prices and very flexible payment options. In addition, you get vouchers to spend on your next purchase. With such experience and excellent customer service, I was able to develop the collection of watches of my desire