November 2023 by Graeme Armstrong
Apparently you can order on line but not in store. speak to the staff and they talk over you and don't listen. Called the so called manager Andy he wasn't much use either the only reason I gave one star as I cannot give a minus
November 2023 by Lesley Buchan
Walking boots and shoes, a great selection to choose from. Service was excellent from a young female, nothing was too much bother for her. Took me a while to choose. Forgot to ask for my Caravan and Camping Club discount, I might just call in and see if they will honour it. As Arny says, I will be back.
November 2023 by Rob Rowell
Excellent range of goods, knowledgeable , helpful, friendly staff.Great value for money.
November 2023 by John Reay
Bought some great bargains today from their sale, saved about £100
September 2023 by Duncan
Had an item that needed to be returned and exchanged due to a fault. Service by the staff was excellent no fuss or issue. Also great help in selecting the replacement item.
August 2023 by Sarah-Jane White
Their check stock online is rubbish. Said they had an item to collect that day but didn't even stick it!
August 2023 by Danny Waters
Tried ringing store 3 times and 2 members of staff from Sunderland did too noAnswer what do ever
August 2023 by Roger Kennington
Go Outdoors has a great range of stock to compare under one roof so like it for that. The membership scheme is a charade to pretend you are getting a bargain. We recently bought a tent listed at £600 at the members rate of £334. Same price as Black's and Millets.
August 2023 by Michael
Went to buy walking boots. Was helped by friendly and helpful staff who gave informative and honest advice. A nice shop with a good range of products.
June 2023 by Patrick Watson
Big store at team valley with everything you need. Staff were all excellent and informative.
June 2023 by Khelfa Amine
Sara was so amazing helping me finding a diving knife ,, great service
April 2023 by Anthony Burrows
Staff do not answer the phone when you ring the store and are not very helpful in store either on the team valley, very disappointed and I would rather shop elsewhere and pay extra.
April 2023 by Scott Goldie
The way they price everything makes you think everything is a great deal. I do like branded outdoors clothing
April 2023 by Peter Lamb
I was served by Julie today. She explained that she was new to the walking boots section but she found my size walking shoes quickly and served me well. Great service !
April 2023 by James Anderson
Tried to buy a bike 4 times for my Child?s birthday and still couldn?t buy it!1) asked to buy the bike, salesman wished to sell us the the display model, as there was a few marks on it we did not want the display model. Then the salesman said, ?I will see if we have any out the back? (why didn?t they do this at the start?)2) they did have any out the back, he said they can order online into the store and they will build it and let us know when it is ready, there was none in there to order into store in stock on their internal system. He then said we can order online on their website to deliver at store and they will build it, there was website online stock, I asked why can?t I deliver to home, he said if I build it then it would not be in warranty, I find this hard to believe, but went along with it. So ordered it on line to get delivered into store3) online click and collect. Got a phone call from the same salesman saying that the bike I reserved was the display model so he would cancel to order and if I could wait a few hours it would be available to order one to get delivered into store.4) waited a few hours. Tried several times to order online and would not allow me to. Rang store and got through to the same salesman and he knew exactly who I was and what I was trying to buy, he said leave it with me he will sort it and get back to me within 5 mins (still waiting for the call now)How hard can it be to buy a bike that is in stock online and to get it build by them? I am perfectly capable of building the bike but did not wish to void the warranty. It?s like they don?t wish for the custom!
