January 2024 by John Johnston
Just had the best experience. I returned my faulty torch and they replaced it with no argument. Highly recommend
January 2024 by Ken Coates
I know Halfords generally gets some poor reviews but I want to highlight my really positive experience today, and particularly Anth. I called in for a bulb to be fitted. The fitting was anything but easy and after fitting, an error message came back on screen. Anth removed the headlight unit again and reset all the bulbs and replaced another bulb without charging me. (Should have been the cost of the bulb plus £9 fitting).Thanks for your help Anth. It?s very much appreciated.
January 2024 by Keith Coulby
December 4th 2023 I dropped my car off to have a Nextbase front and rear dash cam fitted, the vehicle was left with the staff. After a few hours they contacted me to say it was ready, upon collection they had only fitted the front camera, so I then had to sit in the store whilst they fitted the rear one as well.4th January 2024; To rub salt in the wounds, I now receive a Parking Eye Penalty Charge because Halfords had my car in the car park for over 3 hours.Contacted customer services who informed me I had to go to their store to get them to resolve this, why should I have to take time out at my cost to rectify their incompetence.Customer service agent on the telephone sounded like she did not care.
December 2023 by Nigel Johnson
Battery exchange carried out while I waited, had to be coded in so not a diy job. Friendly, helpful and efficient service.
December 2023 by Ian Wallace
Didn't expect Halfords to beat the other retailers when I was looking for a pressure washer but they knocked the spots off them pricewise. Collection from store easy with friendly staff.
December 2023 by Connor Watson
I have shopped here many times over multiple years and the staff have always been polite and friendly. I?ve only ever had one issue here: My bicycle?s front derailleur was not working properly and my bicycle could not shift into third gear l. I took my bicycle in store and explained the issue to a staff member, I was told that it would need to be booked in for an M-check assessment which was completed the same day. Following the M-check I was given a list of things that apparently needed to be done to fix my front derailleur, which would cost £154.93. I agreed to get this done and booked my bicycle in for the following week. About an hour after dropping my bicycle off I received a phone call informing me that the wrong parts were ordered, which would mean that my bicycle wouldn?t be ready until later in the week and the price would increase by £38.04 to £192.97. I collected my bicycle once the repairs were finished however, the initial problem of the front derailleur not working properly and not being able to shift into third gear still persisted. I took my bicycle back to the store and explained the problem again. Within five minutes of looking at and testing the gears, the staff member was able to inform me that the front derailleur had seized due to age and that a new one was needed, which would cost £32.99 bringing the total to £225.96. It was booked in for the next week, I took it in and it was fitted and has worked fine since. I do wonder whether my bicycle needed all £225.96 of work done or if the new front derailleur for £32.99 would have sufficed.
December 2023 by Philip Gamble
Speedy, friendly excellent service. Arrived Kingston Park, Newcastle Halfords early. Car dog guard fitted early by Ian. Able to leave keys and go for a coffee whilst it was being installed. Perfect! Cannot recommend highly enough.
December 2023 by Bear Bear Hairy
First class selection of motoring products and the staff are very helpful and knowledgeable,i always pay a visit to Halfords in my Audi tt and treat my car to something special.
December 2023 by Olivia Wilkinson
I just want to thank the staff at KP Halfords for their time, effort and loveliness. earlier in the day I had visited Halfords auto centre near newcastle central station and was nothing short of disappointing, so it was so refreshing to come to this store. I had a car battery replacement and fitting and it was completed so quickly and seamlessly, and all the staff who helped me were so nice and helpful at explaining. would recommend!
December 2023 by Debbie Reape
Luke Halfords Kingston Park completed a car health check today on my TT.Very pleasant young man, who, at my requested, talked through what he was doing.I came away very well informed and satisfied.All the staff I interacted with were incredibly polite and very helpful and friendly.I would definitely recommend.
December 2023 by Betty ORRIN
Can?t praise the Kingston Park shop highly enough!! In particular, Luke who fits Dashcams as well as other items. A lovely friendly store, and Luke is very knowledgeable, patient and good at explaining things!! Will use this store whenever I need anything motoring.
November 2023 by John Underwood
Had my dash cam refitted fom my old car into my new one..carried out within time frame by the most pleasant fitter..he was very professional...a credit to halfords..thank you.
November 2023 by Kathryn McHarg
Halfords Kingston Park is amazing!! All the staff are friendly, knowledgeable and helpful. I thoroughly recommend this store and the service offered to everyone. ? ?
November 2023 by Andrew Davies
Really good. Got the lads to check over the battery on my daughters car, turned out to be fine - gave me some good advice which I took and it appears to have done the trick. Great service.
October 2023 by Robert Campbell
I picked my new bike up this morning from Halfords at Kingston Park.Mario who served me was excellent at his job, fitting new mud guards and new computer to the bike. Nothing was a problem for him. 10 out of 10.