March 2024 by Wendi Thompson-Held
Staff go above and beyond, I had to move car off yellow lines and drive around the block when I got back to the shop staff member came out with my travel money in case a parking warden came back! Well done Hays Travel Newcastle
February 2024 by Bridget Fletcher
They have good interpersonal skills but I found better deals myself which tells me they are tied in with certain providers which I wasn't convinced an independent travel agent should be.
October 2023 by Ann Castledine
Me my freinds went to Scarborough had great time until coach was 5hours late get us back we missed out on my mams 90th birthday party and lynn had get back to look after her dad not hapoy at all now be told we all gettin 3p0und pound voucher yet other agents giving out 50pound vouchers was hoping get free weekend away as our whole hoilday Wass spoilt
September 2023 by michelle surtees
Always amazing every time I book through Hays, very helpful and friendly staff.
September 2023 by Lindsey Robson
Very helpful in booking holiday and recommending places and giving us all the price differences. Not pushy. End up having a fantastic holiday.
July 2023 by Ross Ross
So weird, their policy is not to give a flight booking by quote over the phone, you have to actually go into their office.How behind the times are they?!?
July 2023 by Amanda Horne
Great service as always!
March 2023 by Robyn Bailey
Worst customer service. Lack of communication and service and escalated a situation which didn't need to happen leading to me losing almost twice the amount of money I should've done. Also, being told on the phone it's not their issue instead of sympathising and offering alternatives. No help at all, just cheeky.
February 2023 by Ella Perry
I'm overwhelmed and happy to be out here today sharing the Good work this Dr Agbadu has rendered to me. I?m so happy my partner is back home, He has begged and pleaded for my forgiveness to take him back and forget about the past, I felt from his voice how Genuine his Apologies were, and I was certain About how powerful this love spell has Helped in my marriage, I?m so glad we didn?t proceed to the court for Divorce Despite the fact that he Had already asked his attorney to Bring me a copy of the Divorce. you can reach him if you need help on his email
[email protected] or Facebook page ???
https://www.facebook.com/DrAgbaduSpellHome/
January 2023 by Nicola King
The staff here were lovely and fruendlyIt was clean and tidy also.Sharnie was very helpful polite and friendly. I wasn't in long as with Sharnie help I soon found what I was looking for.Hays is at the top end of Northumberland Street, near hats metro station, it is also near monument and St James metro just a little walk from both. It is also not far from good local bus service.I have already recommended to family and friends.Would I come here again when I'm looking for holidays, yes I would as I quickly found what I was looking for thanx to the helpful staff, happy customer.I have used Northshields before and found them just as helpful thanx hays travel ? x
December 2022 by Christine paterson
Great service as usual sue went out of her way to get us the perfect holiday and accommodate everything I needed as usual
September 2022 by Stewart Robertson
A very good agency with friendly staff who are very helpful both at home and when overseas if advice or assistance is required including assisted travel when appropriate Conveniently situated in the city centre there is also a sister branch in Trinity Square Gateshead
August 2022 by alan pattinson
Good service really helpful
July 2022 by Janice Reed
Always shop hays would not go anywhere elseGirls and boys all go out to do the best for you as that is were your holiday startsThanks hays.
June 2022 by Anne Renwick
No complaints all good