January 2024 by Dawn
Looking for North Face mules,Went Byker store first asked one of the members of staff there because they never had any apparently only sell them in the bigger stores,so went to Newcastle store and they don't sell them either apparently, ? ? I can't stand shopping as it is then to get lied to going to Newcastle on one of the busiest days of the year,I was not not happy Byker JD staff get your facts straight before you send people everywhere foe something you don't even sell in the shops so you say,I needed my daughter to try them on before I commit to buying them because of the price of them and the fact that she has a bad foot.Won't happen again I'm taking my chances online where jd is concerned from now on. I aged 20 years going Newcastle on New years eve.
December 2023 by Adam Blancaflor
I love this shop..especially jordan stuff
December 2023 by Adebiyi Yusuf
Great place to good stuff
December 2023 by Ann Dandy
Good selection of all leisure Wear &trainers
December 2023 by ADEL ADREEDIR
They don't have any discounts!
December 2023 by Jakki Swan
Disappointed that I couldn't get what I wanted
December 2023 by Paul G
Like many other customers have noted. Customer service is dire/non existent. Phone unanswered for 2 days now. Management need disciplining as it seems like an ongoing issue looking at previous reviews.
December 2023 by Shaun Ford
Great selection of brands for a variety of tastes and styles
November 2023 by Enoch Adebisi
It was great, great place, good staffs
October 2023 by Nicola King
Good place to come for sports clothes and trainers, they do football boots as well.They have an upstairs which you can get to by escalator.They also have a accessible entrance but I never noticed a lift.Lots lovely stuff at expensive prices.This shop is situated at top Northumberland Street which is close to hay market, monument and st James metro station or can be reached by good local bus service.Would i return, yes as I have on numerous occasions and my family and friends already come here x
October 2023 by Samia Rashna Ahmed
They had a very good collection of shoes. So keep an eye out for their offers because they give really good discounts.
September 2023 by Dawn Hopper
Worst service I have ever experienced
Lots of staff -too busy conversing with each other -when trainers were brought from stockroom they were literally thrown on the till then I was ignored while dealing with the sale. I think the Manager needs to develop some customer service training with the staff
September 2023 by Lucy Cairns
Great selection for kids and adults
August 2023 by Novie Mae Santiago
I don?t really post negative feedbacks or reviews but reading those previous bad feedbacks made me think something is really wrong. The products are great, loved the shoes we bought here but the staff and customer service needs a bit of help. They advertised Klarna in their store and I decided to try it. Went to the till and the cashier doesn?t seem very pleased. My data is very poor inside the building and their wifi is password protected. Cashier doesn?t help in accessing the app and just keeps a blank face and saying up to you, i don?t know, no we don?t have wifi. She appears very impatient with us and I already felt embarrassed standing there. Decided to just pay full instead just to get out of the shop asap. This experience is not very good for me, I don?t think I?m just being selfish or paranoid but thinking elderly people are being treated the same way makes me feel really sad. The world is already evil, all we can do is just be kind. I will still shop in JD but not in this specific shop. Thank you.
August 2023 by lee williams
staff helpful some good bargains to find in sales parts
