December 2023 by Ben Douglass
24 minutes for a cheeseburger chips and coffee, three staff stood there doing nothing and
December 2023 by Richard Walton
Went through drivethrough told to wait in main car Park. 15 mins went by still no food. Asked girl who took food to car next to me who had only waited 5 mins and she didn't know. 5 more mins and asked lad who said wasn't sure. Ask for refund which got and excuse was trouble with fries and cooking . I said you shouldn't take orders if are having trouble meeting demand.Not be using g killingworth Mcdonald as not first they have had trouble getting orders right.
October 2023 by Debra Taylor
This place is so bad, food has been awful in the past, against my better judgment as I was passing, I went tonight through drive through. Asked to wait in a bay. 15 minutes later went in to enquire about food, waited 5 minutes to be even spoken to, one of the overworked workers then snapped at me that she didn?t know how long it would be, spoke to a manager eventually who said well it can take some time, 25 minutes! Really?? Through a drive through. That is not quick service, nor is it acceptable. Got a refund. Never again! Will go to a one a couple of miles away which is far better food and service.
October 2023 by October Flixard
This place is a hell of screaming machines, overworked employees and fouled up orders. They clearly don't hire enough staff, the frying machines are CONSTANTLY screaming so loud that it's basically torture conditions just waiting for your order and what it must be like for those poor souls working there I can only imagine and pity them. It's still a bit much when your order arrives with missing items or cold coffee.Multiple visits have yielded the same miserable experience. One time I was stood there holding my ears for ten minutes seeing numbers five or ten past my own getting served, and when I asked they finally handed me the bag with my order, cold and forgotten.Do not recommend.Requires new management and better sound management practises. Is it seriously legal to run a business like this?
October 2023 by Kath Papas
The guy working Friday dinner time wish I remembered his name was just fantastic was fab with my granddaughter was a really pleasant visit will make it regular
September 2023 by Penny Lovely
The food was stone cold, and ended up in the bin what a waste if money.This was a delivery order.Tried calling the store no
September 2023 by K Zen
Absolutely stupid people work here can't get order right can't even put the sause in that actually come with the meal you ask for double they give you single Absolutely no manners at all no politeness very abrupt Absolutely won't be coming to this mc Donald's
August 2023 by Mark Rooke
Never had a decent meal from this store, probs ever. Ordered just eat tonight, said it would be 10 mins... then 12 mkns... then out back to 14 mins. Food came cold, pop flat... fries weren't even cooked so had to out them in the air fryer.... absolutely disgusting... I'll be in tomorrow for a full refund
August 2023 by Rachel Mitchinson
Absolutely disgusting management team - accused me of lying about a discount code that is their error. Taking complaint to head office. Will not be returning to their restaurant. Food is regularly wrong and cold anyway, never mind their appalling customer service.
August 2023 by Yohan Garcia
Nice place and very professional team, the food is 100% Nice place and very professional team, the food is 100% McDonald's.Parking: You can be up to 3 hours free.
July 2023 by Cheryl Mitchell
One of my favourite McDonald's always great service
July 2023 by Patricia Murray
Rubbish fries, soft and slimy. I ordered a delivery was missing drinks and McFlurrys for the second time!! It?s not hard check the order. Tried to call. McDonald?s didn?t care told me to call Uber. The driver just shouted at me! So rude.
July 2023 by Dabull Tattoo
Killingworth Mcdonalds worst ever, ordered food for delivery, paid items not supplied then when phoning up asked to go for it, it was delivered for a reason or else i would have drove there for it, wouldnt deliver a replacement, told to go on line and get payment back, then when on line saying we had to contact uber eats. disgusting attitiude and staff are next to useless
June 2023 by javad dalili
It is not good. One hour before the work is finished, they are cleaning. Their hands are cleaning and they are working. It is not good. The manager does not take care of this.
June 2023 by Peter Kane
It took the member of staff six attempts to get two simple meals ordered. The meals came but not the milkshakes. Ten minutes later still no sign, the meals going cold, no reasons given when the drinks turned up. I asked if I could have one sweet chilli sauce and was told no as I had only asked for one. We had to microwave the meals so we could eat them. NeverAgain!!!!!!!!