A friend tried to use machine to put cheque in bank, total failure, asked the two women staff for help that were stood right next to machine..disgrace, no help not even try, would only point to the stairs and said go up there. Awful service.
December 2022
Natwest have been running down their business service in this area for years now. From a dedicated small business centre with a personal account manager, lots of benefits and assistance to a phone number for a help-line with no one on the other end.This branch is particularly ill equipped to deal with Business Accounts,... read full comment
December 2022
Staff are more interested in having conversations with each other rather than serve customers.
Welcome to NatWest Newcastle Upon Tyne. We offer a wide range of personal banking products that include bank accounts, mortgages, credit cards, loans and more. Alongside our extensive range of banking services, we offer businesses specialist sector knowledge in areas such as manufacturing and technology, as well as access to specialist entrepreneurial support. We champion potential and seek to create a better future. Visit our branch where our staff are ready to help you with any banking queries you may have, or you can find out more by visiting our website. Tomorrow begins today.