January 2024 by Joanne Mcstay
Returned an online order to store. Staff helped me with how to download qr code. Very helpful.
December 2023 by Lily Ghanavati
Lovely customer service!! Jessica was the person who served me and she was so lovely!
December 2023 by Karen Sinton
Great shop to buy some clothes whatever u want all at Low prices
December 2023 by Sally Nich
States plus size clothes but not available
December 2023 by Marie Snaith
well laid out staff very good vlean and tidy rails
November 2023 by Jade
Lovely store, got some really nice Christmassy things in, one member of staff really stood out to me, I think her name was Sam, she was so helpful when looking for something to wear, thank you.
November 2023 by Em D
Probably one of my favourite New Looks!It would have 5 stars if it had a Tall range. I know none of them have an in store tall range any more which is such a let down for tall ladies!
October 2023 by Dave Spector
Bland is all I can say, I'm afraid. No wonder so many shops are closing these days and losing out to online shopping.
October 2023 by Isla Wilson
Great shop with wonderful clothes at good prices.
September 2023 by Angela Campbell
Always shop here, love it for the kids stuff
July 2023 by Lyndsey Johnson
Great bargains to be had, clothes shoes and lots more.
June 2023 by colin smith
Not good, store closed for a change to clearance, sign on door for peolple collecting orders to ring bell... bell rang and staff all just ignoring all the customers, around 15 staff all just looking at the people outside and not one could even come to the door to explain the issue. Wasted trip followed by next visit when tills and card machines were down so again a wasted trip
June 2023 by trudey harrison
Great service staff went above and beyond
March 2023 by Anne Jameson
Picked up a top on the 27th about 11.30 went to check out the cashier left myself and another lady standing there while she rummaged through the racks helping someone find their size, we stood and stood the lady in the queue said she worked in retail and no way do you leave the tills like that , I asked another assistant but she just said she won't be long , well she was and then the lady she was helping opened a very large bag full of items she wanted to exchange and still no one came to open another till, after that I put my clothes on the counter and walked out, no way to treat a paying customer New Look the cashier never even acknowledged us, more staff training I think
December 2022 by J
Bought a fleecy lounge type top. About 6 on a stand that clearly had a 'up to 50% off' notice on top of it. Went to till-NOT EVEN 1p OFF!! When I said it is misleading as there were many of the same items on the rack the rude managers response was 'it's not our fault, we are told to do that'. Even a 'I'm really sorry about that' would have been Yes its a busy time of year, however, good manners towards customers from management would be nice. Had I been able to get a top form another shop I would have.
