January 2024 by Thomas Hurst
Staff forgot to take security tag odd jeans I bought. Preceded to set off every alarm I went through after leaving the store. Got stopped and had my bag searched 4 times before I realised what was setting it off
December 2023 by Florence Deputron
Staff very helpful but a had to return to shop on Christmas eve as the shirt I.d bought for my son was inbthe wrong size hanger. I could have done without this on such a busy day.
December 2023 by Anne Obrien
Shop here regular. Only issue not enough staff on tills.
December 2023 by Keiran Hurhangee
Not individualistic at all! If you want to look common then I guess...
December 2023 by Kayleigh Murphy
Went to store today to pick up my order only to find out part of it was missing. I spoke a man called Jamesy who was really lovely. He phoned customer services for me to find out why my item was missing and managed to get it re-ordered. Very friendly and profession, great customer service from him which is a nice change as I don't feel you recieve alot of that these days. Well done ?
December 2023 by Adrian Ions
Great staff profesionals !!Great displays laidout on floors good atmosphere shopping here!!
November 2023 by sam watkiss
Im a patient bloke but your staff are absolutely useless. Upstairs men?s section also in a mess. Sort it out management.
September 2023 by Maz W
Staff always pleasant and helpful . But why does the petite rage have an area of its own and the tall range you have to order on line ???
September 2023 by George
Could use much more choice in men's items. You can order and collect items from the store as well.
August 2023 by Klaudia Szwed
Great choice of clothes, friendly and helpful staff, clean and tidy store
August 2023 by Glenn Ralston
Went to the store for a shirt , young girl who served me, wasn't really interested, no big deal unfortunately she did not take the tag off stopped at door showed receipt escorted back upstairs to the girl couldn't careless asked for a refund took a further 18 minutes Christ what's happened to next
July 2023 by Obi Emechebe
One of my favourite clothing stores. Well priced as well. Be sure to visit one of the popular stores to get a wider variety of items.
July 2023 by Eszter Kelemen
Used to be my favourite place to get my basic items from but the behavior from staff today definitely changed that. Overall grumpiness, ignoring customers and OPENLY complaining that there is a queue while facing said queue is already quite bad, but the person downstairs at the child clothing/click and collect till topped it off for me. It was my first (and last) time ordering click and collect and I was a bit lost. When I have been (rudely) told by someone who seemed to be the supervisor that I need to go downstairs I did not know what to expect. This person who's pronouns I don't want to guess called out for people waiting for click and collect so I quickly put my hand up and approached the desk, trying to show this person my order number and just get a little help, as I had no idea how this click and collect works! (In other shops you show the code to staff and they fetch the itmes for you). I have been greated with the biggest arrogance and rudeness I have ever experienced from any staff in retail. This person basically talked to me in a tone you wouldn't even use to describe someone's bowel movements and fumingly spitted at me "WHO are you?! WHO are you collecting for?! Go put your code in the kiosk."As much as I do understand how difficult and tiring it can be to work in customer service, this is not a way to speak to anyone, let alone a paying customer who PAYS your wages.Maybe time Next actually trains their staff and puts the right management who is not grumpy herself but actually helps staff and trains them so they don't get to the point of ignoring and screaming down customers.Disgusting behaviour.
July 2023 by M ?Al? F
Well laid out but less stock than Silverlink branch where parking is free.
June 2023 by Ann Dandy
Excellent choice of fashion for ladies mens and children's love the home department
