January 2024 by Natasha Graham
I had a missed parcel from DPD so using their email with a scannable QR Code I took it to the post office in Dinnington. I arrived before 9 but was aware it didn?t open up until 9. The door wasn?t opened till 9.05 with no apology made. The lad who let me in had music blasting, drinking a cuppa which isn?t wrong in itself but he looked like he had been dragged out of bed and couldn?t be bothered with life let alone a customer. I had to ask him to turn the music down as I couldn?t hear myself speak. I showed him the QR code and he asked me for ID. The card left by DPD didn?t require one but I did offer a photo of my passport and driving licence as well as offering to show him a statement on my online banking which he refused. I called DPD to complain and asked why they didn?t tell me I needed ID and they said I didn?t. They called the post office but got no answer so emailed them to explain I could get the parcel and ID wasn?t necessary. To save another wasted journey I called the post office and he still refused to let me collect without ID. it?s a very important parcel containing someone?s loved one?s ashes. I don?t have ID on me today so am not able to provide this. To say I?m annoyed is an understatement. The staff need re trained
September 2023 by Verone Cartel
They don't know how to answer a phone and think it's OK when they do answer to not say a word and hang up
March 2023 by Mark Harford
Small but useful post office doing post office things
January 2023 by Paul N
Great Post office, fantastic staff.
October 2022 by lucy crossman
All good
September 2021 by Richard Bird
Nice friendly staff. I'm getting all my stuff redirected there. Total class.. ?????????
August 2020 by Connor Reed
Lovely service, helped me work out costings of a package for an item I had sold to Hungary!
August 2020 by Jim Morrison
Great service, really helpful and friendly staff. So pleased we still have our local post office!
