January 2024 by Susan Forsyth
Yes apt was a busy December and I apologise for being 20 minutes late they couldn?t fit me in this was for my birthday but was rudely spoken to like a child by two members of staff was shocking no offer well we could fit you in this day nothing I had rang salon to say was running late to
December 2023 by helen Nisbet
Had my hair done by louise today. I can honestly say id never go back now iv been robbed. She was so rough my head has been throbbing all day. She left me for along time with the highlights saying it needs longer to lift. Iv had my hair done by a few lasses here and always been happy and never had to wait that long that i was getting so agitated. My hair is grey not blonde far to much purple shampoo. its cut far too short and iv never been charged £170 for half head of high lights and a cut. Alls i can say is absolute torture for the price at a regis salon i hope my head stops throbbing. Im absolutely so embarrassed to go to work that is how bad it is. I really want them to justify the price to me. The whole experience was so unprofessional.
October 2023 by Melanie Howes
From the moment I walked into the salon I felt rushed. I started explaining what I wanted and she just cut me off to say yes okay I get it. She started cutting my hair at speed without taking on board what I had asked for so I had to interrupt her to ask for it to be shorter like I had asked. During the blowdry I was rushed, was stabbed in the eye by the hairbrush and my head yanked backwards when she got my hair tangled in the brush and she kept burning my scalp with the hairdryer. I was nearly in tears so left without saying anything as I felt so uncomfortable. Waste of my money and I will not be recommending
October 2023 by Melanie House
From the moment I walked into the salon I felt rushed. I started explaining what I wanted and she just cut me off to say yes okay I get it. She started cutting my hair at speed without taking on board what I had asked for so I had to interrupt her to ask for it to be shorter like I had asked. During the blowdry I was rushed, was stabbed in the eye by the hairbrush and my head yanked backwards when she got my hair tangled in the brush and she kept burning my scalp with the hairdryer. I was nearly in tears so left without saying anything as I felt so uncomfortable. Waste of my money and I will not be recommending
July 2023 by Zara Minnis
Been to another Regis before where I went and had a skin test and a chat about my hair. Decided to use Newcastle instead as it was convenient. Rang ahead and told them what I wanted to do, that I had a skin test and was this okay and they agreed. I got there and right from the beginning the experience was awful. It resulted in me unable to have anything at all. They agreed to do a strand test and wait 10 minutes and within 2 minutes came back refusing. I was spoken to like a child, I explained my knowledge on my hair and my previous experience and they still spoke to me like I was young and clueless. I was actually older than they thought. Now I get the clients hair condition is the most important and I knew my hair was going to get some labour of love however, to be spoken to like I was ended up in me very upset that I just didn't want anything at all.... yet another Regis Salon said it was ok to do?! I'm very experienced in a client's journey and this is not it!
June 2023 by Louise McDonald
Had my highlights done by Jess and absolutely loved it!Relaxing time out and brilliant colour.Highly recommend this Salon and Jess.
May 2023 by Lucy W
Had my hair done by Debbie K today, washed and blowdried - I came out of the salon feeling great! She did my hair beautifully and was very kind. A very calm atmosphere which I liked! Thank you again!Services: Hair straightening
May 2023 by Michael Dobson
My daughter loves getting her cut here. She's only 15yrs but Jess always makes her feel relaxed and takes time to make sure she receives the cut she's happy with. Great service.Service: Hairstyling
May 2023 by David Milne
As always Sharon provides a relaxed and exceptional hair styling experience. Highly recommended.Service: Hairstyling
April 2023 by Anna Snaith
Great service, I love my new haircut!It was better than I had hoped, and Rebecca g really listens to what you want, alongside being super friendly ?Service: Hairstyling
March 2023 by Sharon Ward
Would like to thank Debbie at the salon, she managed to style my hair with a soft wave considering my hair is short and fine, it was beautiful and i was very pleased. Also she was just lovely and made me so welcome.If i'm ever down in newcastle again i will pop in and get it done. Thank you Debbie. XService: Blowdry
March 2023 by Elaine Miller
Excellent. The place itself has a lovely atmosphere. The music isn?t too loud unlike others I?ve been to. Ruth is brilliant. The first person in a long, long time to listen and do what I really wanted with my hair and get the colour perfect. She is really friendly and professional and takes time to listen. The reception staff are really friendly too. This is my new and permanent hairdresser from now on.Services: Hair coloring
March 2023 by Monica Shiells
Absolutely lovely staff here! They really care about the health of your hair to give you the best experience! This will be my regular salon going forward!!Services: Shampoo & conditioning
January 2023 by Mary Woods
Debbie washed and blow dried my hair and have me advice on future styling. I am very happy with the blow wave result. Very bouncy and has held its shape. Thank you.Service: Hairstyling
December 2022 by Gill Wales
My daughter and I both had gels done by Megan on the 24th December. It was a really lovely experience, Megan did an amazing job on our nails, she was very friendly and really helpful with us trying to choose colours. Will definitely be coming back for more treatments with her and would definitely recommend Thanks again