January 2024 by Janine Moore
Never open when you need them. 8-10. 2 hours in the morning is a joke.
January 2024 by David Byrne
For goodness sake publicise the correct opening hours!!!!! Lots of wasted journeys because the web site said 8 to 8 pm but of course this is nonsense.
December 2023 by KayleighWailes
Friendly & helpful staff when open. Opening times are only a few hours a day which is hard to navigate.
December 2023 by Hussain Yousef
Seriously opening hours 8-10am!!!
December 2023 by James
2 Hours. Useless.
November 2023 by Darren Foster
0 Stars if I could, 08:00 - 10:00 opening hours are a joke.
September 2023 by Winnie Kolongo
Great customer service from friendly staff but the new opening hours 8-10 am is ridiculous especially if you have school run and have to go straight to work after. Only leaves a Saturday to pick a parcel and if you have work then you're never picking your parcel up. I'm not sure how these new hours is looking after the needs of customers and probably royal mail staff who might have had their hours cut.These hours is only benefiting pensioners, people who work shifts(maybe) and those not currently employed.
August 2023 by Ian
Would be zero stars if that was an option. Sign outside says "new opening hours 8 - 10am". What use is that?
July 2023 by Jo Platt
Great staff, friendly and helpful. Thank you
April 2023 by Doc Anand
Haven?t been at Gosforth Resident for 45 years and use the service. Almost on a monthly basis, I find the services exceptional. The staff are polite and very efficient.
April 2023 by Louise Baker
Great service - always go above and beyond to help
March 2023 by Melvin Hicks
I live in St Cuthbert's court coxlodge my latest bank statement and my latest phone bill have not come through my front door I went to jubilee road royal mail sorting office today to complain the desk clerk did his job said he was getting the manager this manager did not even attempt to take a complaint or even asked my name his ID was turned around so you could not tell if he was in fact a manager who he said he was he didn't take this seriously at all these two items of mail should have come through my front door 3 weeks ago I'm severely disabled this so called manager did not take a complaint his sole response I'll look into it he could of checked this straight away but couldn't be bothered Mr Jason Holmes
February 2023 by Billy Goumenos
People are most kind and helpful.
January 2023 by David Hiscocks
Very helpful staff, worth checking opening times before going as they do change especially in the festive season. Plenty of parking available out front.
December 2022 by Jonathan Bailey
Nearly always the same guy on duty at the desk. He is really cheerful and helpful. Credit to him.
