February 2023 by James
Stopped going after they started charging to use the air pump. Used to be free before they stuck a card machine on it.
October 2022 by Will Ho
Has loads of pumps for petrol and diesel. Pay at Kiosk or at Pump
September 2022 by Kevin Hearne
Good garage cheap staff are friendly
September 2022 by Errol Richter
Good price. Friendly staff
May 2022 by Garrt D
Super customer service, A very helpful lady lend me a set of pliers to release a stuck dust cap.Thank you so much for your kindness.
December 2021 by garry davison
Super customer service, A very helpful lady lend me a set of pliers to release a stuck dust cap.Thank you so much for your kindness.
September 2021 by Andrew Carr
Pleasant and efficient staff. Busy turnover of people, but you're not waiting for long at all for either checkout or pump. Overall clean pumps and ground where cars/vans fill up.
November 2020 by Elaine Ramsay
I'm a regular customer at Sainsbury's Cramlington which is my favourite store. Due to isolation I decided to try online shopping and placed an order for delivery yesterday in the 10.30pm till 11.30pm slot. The order didn't arrive so l waited up till 12.30am and still no order or contact. Very disappointed and annoyed at the lack of interest on sainsbury's Heaton part. We all understand time might run out or things can go wrong but there is no excuse for lack of contact. You have my phone number, email address and lm on the app, all of which would have taken a couple of minutes to add some information about my order.
This morning l had to ring up about it and was met with no empathy or knowledge as to where my order was or what had happened to it! Unbelievable! Then l was told l could pick it up from heaton as they couldnt deliver today, even though they didnt know where it was and lm in isolation.....? I've ended up asking for a refund but feel very nervous about getting my money given my experience so far.
Come on Sainsbury's you're better than this!
September 2020 by Robert Junior
I am disabled and find it extremely difficult to fill up myself. Whenever I visit this petrol station, they always come and help me with the fill-up and always very cheerful. Exceptional service. I stopped filling up anywhere else -- always returning to this place. Price and the quality of the fuel are fantastic too. Thank you so much.
September 2020 by Asif Hayat (ASIF I JUST DID THAT)
Generally good service but you may need to revise your opening times. I finish work at 10 and normally get to the petrol station about 10.20. I've been refused fuel on many occasions as the staff have cashed up and ready to go home. Either shorten the hours or serve your customers.
May 2018 by Angela Beattie
A good selection of fuels and plenty of pumps. Options to pay directly by card at most of their pumps.
May 2018 by Leo Lau
The price is the cheapest around this area. Also free pump and water
April 2018 by Atque Iter
Use this site quite regularly. It has enough pumps so any wait is usually a short one. There is also a free tyre air machine again normally only a few minutes wait. The kiosk sells a few bits and bobs, if you just need milk etc.
April 2018 by Brian Jones
This is a great garage to top up your fuel and buy that much needed loaf of bread, tea bags, or choose from their fresh produce. However, you can do these things at most garages these days.
What disappointed me was the price of the fuel, Sainsburys is not one of the cheapest superstores nor are their products superior to any competitor.
In my opinion you can have a much better experience at the nearby Applegreen motorway services (5 minutes away on both sides of the M1); their fuel is very competitive.
February 2018 by Iona Dixon
Forecourt was clean and tidy, unleaded was a decent price for this time of year at 119.9 per litre Feb 2018 staff helpful. You can either pay at pump or go in shop to kiosk but you have to select your choice on the touch screen
