January 2024 by C M
Service was great. We ordered the bottomless brunch and were served very quickly. It also has a great atmosphere and the prices are good for what you get.
January 2024 by Helen
Their website says dog friendly but they are not. We were told dog friendly only applies to their outside seating when it is available. We weren't allowed in. They need to update their website.
December 2023 by Derek Wray
Our server Robyn was excellent, she kept the drinks flowing the whole two hours. She was also very warm and friendly, which made our visit all the more enjoyable. Thankyou The Wray Party, slot time 11.45 to 13.45.
December 2023 by Claire
Had to pop into this venue as I was a little lost whilst trying to find another venue on the quayside.Also used the toilet facilities (and purchased a bottle of water).Looked absolutely stunning inside. Wasn't busy (but it was a Wednesday afternoon). Very spacious with plenty of areas to dine.Toilets were lovely and clean.Bar staff are extremely helpful (helping a damsel in distress!!!).My only complaint is a bottle of water cost a whopping £3.30!!
December 2023 by Pamela Robson
We had the bottomless brunch for a work Xmas do. Josh served us and we can't fault his service at all. He smiled throughout, ensured our drinks were constantly topped up and was so patient with us when we thought the bill was incorrect (it wasn't! ????) 5* member of staff!Food was good, but maybe a bit more variety on the menu would be even better.We weren't aware that it was a Disney themed brunch so were surprised to see Mickey ears rather than Xmas crackers etc, and the Disney music was a bit odd, but overall we all enjoyed our experience and would return.
December 2023 by Rebecca Broadbent
Fun atmosphere, reasonably priced, friendly staff. I went here with my friend to have some Christmas drinks.
December 2023 by Katelyn Ibbetson
Had my birthday bottomless here on a Saturday night. I was worried the servers would be too busy to make sure we had our drinks but they were absolutely excellent!!!! Always made sure we had our orders in and drinks at the table, lovely people and amazing service, thank you so much Josh and Ellie you made my night ?!
November 2023 by Maisie Shaw
did bottomless brunch for my birthday and it was amazing!! great selection of drinks, food was beautiful and lovely service from Niamh. Definitely recommend!!
October 2023 by Adam R-j
Nice and chilled atmosphere and the staff were lovely! We came for a few drinks and tapas, the food did take slightly longer to arrive, but the staff made up for it with some drinks on the house without any question. Really appreciated the gesture and will be back again! Great customer service ?
October 2023 by Simon Clark
Was looking for somewhere to have a breakfast on a Saturday morning after a gruelling park run. The quayside on The Tyne is the place to find The Slug & Lettuce. Staff are very friendly, really knowledgable and make you feel welcome straight away. Great choice of seating with clear views up and down The Tyne while watching the world go by. I had a cappuccino, orange juice and on this occasion their ?Plant Based Full English? all were delicious and a generous portions to replenish my energy levels with high nutrition. Food arrived quickly, prices are reasonable, great atmosphere for a brekky that?ll set you up for the day before exploring the accommodating and interesting city that is Newcastle. Don?t miss out on this wonderful experience. ????
September 2023 by Sonaya Woodhead
Keegan - you are amazing and made this a great afternoon for us, you made us feel so welcome and everything was spot on - your staff are great, service was great, atmosphere was lovely and nothing was a bother for you - we will be back again, when your on shift of course. Highly recommend S&L Quayside, lovely place but staff made us special
September 2023 by Donna Thomas
Highly recommended!!! Fantastic location, lovely atmosphere, friendly staff and most importantly amazing 2-41 cocktails.
September 2023 by Caroline Elizabeth
Came in with a large group of people, Keegan, Jordan and Ellie served us and couldn?t ask for better help from the three of them. Pre order was sorted before we can in and the food was lovely. I would recommend this place to anyone wanting a good food and a good atmosphere.
September 2023 by Deborah Smith
Bottomless brunch 1.00 to 3.00. At this point we had to endure the couple on the table next to us who crashed our party of 3. We did not order anything else until 18.10 when we ordered 2 cocktails each for 3 people. At 21.00 we went to order a new round of cocktails and were told we were too drunk and had complaints about us being disruptive all afternoon. At no point were we disruptive or obnoxious. The couple who were dunk left at about 5 and we.only had one round of cocktails between 3 and 9. Talking quietly between ourselves. But because we ordered a round of cocktails at 9 o'clock we were told we would not be served any more because we were drunk.Is it because we didn't order anything between 3 and 6 or 6 and 9 that we were deemed too drunk? We are 3 x 60 year old women. The bar tender even apologised to us about having to endure the drunk couple next to us, but we get told we are the problem at 9 o clock....bearing in mind we hadn't ordered a drink from 6 to 9 and that included water.Shocking service for 3 almost 60 year old women sat in a corner having to endure the unwelcome advances of other customers without complaint, and then being quiet and undisruptive from 6 o clock to 9 o .clock.Up until 3 o clock the service had been wonderful, we even paid a tip, but we did not order another round until 6 and then another at 9....is it because we didn't order drinks that we were penalised?
September 2023 by deborahd30
Arrived early asked if table was ready by any chance, told it wasn't and to go to the bar, staff member was quite abrupt. Table ready at allocated time, ordered food at the bar as the app was garbage! Starters arrived 30 minutes later asked 3 different members of staff for extra napkins which eventually arrived. The next guest's reserved card was then placed on our table stating 4.15pm! Sat and waited for mains, at 3.40pm again had to ask 3 different members of staff where the food was especially given they wanted the table back at 4.15pm! Asked for reassurance we wouldn't be asked to leave the table midway through mains and we may wish to order deserts. Received a shrug from staff member who then proceeded to blame the bar staff for not putting our order through correctly. We were advised they would see what they could do. Food arrived, had to ask for more cutlery. Staff were then moving tables and chairs around for the next guests arriving at 4.15pm. It was very clear the staff were incredibly unhappy that we were only starting our mains whilst they started to rearrange for the next guests, chairs being slammed around, staff stamping around us, one member of staff speaking to another about our table gesticulating towards us, faces twisting. Appalling attitudes, not one member of staff asked if our food was satisfactory, if we required anything else, if everything was ok - not a peep. Even after complaining no manager came to speak to us. Staff were miserable, sullen and downright rude. Not an enjoyable experience for a birthday meal at all! On a plus the food was good and the bar staff incredibly friendly and happy. The staff serving food need to be retrained in customer care and quickly!
