February 2024 by connor Rudd
Amazing customer service by tosh today recommended some aftershave which was absolutely unreal definitely recommend speaking to him about any questions
January 2024 by Gillian Salmon
Shopped at the Newcastle Northumberland Street store yesterday, Friday 5th January. The queue to pay was very long, only 3 people on the tills. Kirsty, who served me didn't even apologize for the wait, didn't ask if I had a loyalty card, didn't offer me to use points, I had to ask to get a receipt. I don't want to shop here again based on this experience.
January 2024 by Keiran Hurhangee
Great customer service, a highly big flagship store selling a wide variety of brands and products.My new go to for all my toiletries, vitamins etc
December 2023 by Catherine Currah
I don't often visit superdrug but I have conflicting opinions about this one. If you're buying some face cloths for example, all well and good but if you go to the pharmacy, I actually get a bit nervous doing so. One woman in particular behind the counter, long grey hair you'll know her if you've been. - I'm buying some neurofen express yourself which is basically ibuprofen which acts faster. You would think I was buying heroin. The questions, the tuts the looks my god I was like you know what it's fine I'll go somewhere else. I explained I used them due to painful periods and was asked my I hadn't gone to the doctor's. I thought the whole point of pharmacy first was to free up doctors, it's not like I was dying and it is, after all, ibuprofen. I felt embarrassed, I had to explain my life history and power trip? I think she was on one. It's happened a couple of times I only went there as it was near work but now I just walk further to boots so I won't get interrogated and made to feel like a drug seeker for ibuprofen. No thanks.
December 2023 by K. Bremer
Fantastic customer service.
December 2023 by Mathew Blowes
The pharmacists are nothing but narcissitic bullies...didnt want to serve the young people yet would rather have a nice long natter with the older people instead of helping people who need it. These are the people we require for health concerns and they do little to nothing. Yikes.The lady with the brown bob cut hair was truly awful. Bought what i needed from tesco, no questions asked. Do not waste your time here.
December 2023 by Chris
Got what I needed good selection of things
October 2023 by Ahmed Azizullah
Hi I visited this shop today, and the lady on the till was very rude when she gives back the change she dropped the money on the floor she said that was by mistake but she meant it and her name is ( Taj ) this is my massage to the manager please make sure you who gonna serve the people he is a nice person thank you.
October 2023 by Coleen Mclaughlin
Large shop with great product choice.
September 2023 by Aaliyah mura
The eyebrow woman completely over threaded my brows to the point that all there is left now is two thin lines and barely any hairs. I did not ask for this at all. I had thick brows beforehand and I?m absolutely horrified. I don?t know how long they will take to grow back but I?ve been crying nonstop. I wish I was exaggerating when I say that there?s literally just two pencil stroke lines left behind. It?s borderline evil to do this to someone without checking first. She was also rude and aggressive and I should?ve known better than to stay in that chair and get my eyebrows completely ruined. After I was done she said wait 3 or 4 months to grow them back if u don?t like them. I?m so embarrassed it?s distressing
September 2023 by Robyn Lavery
Pharmacy is amazing and had me seen and sorted within an hour, so I didn't have to visit my GP. I could have hugged them for sorting out exactly what I needed and so efficiently.
August 2023 by Francis Udoji
Very nice place to shop
June 2023 by Sally
Good selection but very few checkout tills for the size of store
June 2023 by Jakki Swan
Ok but saddened that they have stopped doing the rainbow tones hair dye.
June 2023 by David Woodward
What's the point in going into doctors who auto send a prescription only to be told to come back in half an hour without even taking any details. Are they going to pay my parking??? Will never use again.