November 2023 by Chris Sherratt
Highly recommended. Saved my cycling shoes, with a smile. The upper had come apart from the sole. All fixed and stuck back together in half an hour. Thanks a bunch ?
May 2023 by Sarah Laird
Tony replaced the battery on my favourite watch this afternoon. The service was really efficient and he was so friendly, making conversation with me and my mum as he worked. He also showed me some examples of work on Louboutin soles when I enquired about the service and showed me the materials used. I'll definitely be back!
May 2023 by Mark Callan
As always, Tony was goodhumoured and full of initiative - it's why we come into town to use this particular Timpson. He didn't even hold it against us that we're Man U fans!
April 2023 by Lynne Ferguson
The service here is always excellent and today he definitely went the extra mile with an imaginative solution to an away ward shoe problem. Brilliant!
March 2023 by morgan casey
expensive but friendly
February 2023 by Sam
Quick and staff was so friendly.
August 2022 by Callum
They do not offer dry cleaning. Despite the service finder and store page on their website advising they do. Wasted journey.
July 2022 by Joe Jackson
Service poor from not sticking to agreed time frames and poor people skills. Use the Timpsons in Eldon square.
May 2022 by Anonymous in Newcastle
Used this branch to replace heel tips and was very pleased with results - no damage caused to the shoes whilst they were 'sanded' down to the correct size (this has happended elsewhere before). Also got some holes punched into my belts and the size and spacing was perfectly matched to the existing holes. Would reommend!
May 2022 by Rob.D.M
This is Timpson Newcastle branch up the fresh flowers corridor of the World Famous Fenwick's Superstore on the Toons most important Street, Northumberland Street. This guy knows what he's doing. And he explains what is needed and how much it will cost before he starts. He was very good to me and gave me some discount once I had explained what I needed and why. He sorted the key cut and have me a suitable key ring completely free. This was in recognition of being a service Veteran. Which was very kind I thought. One needs only a tiny bit of kindness to brighten one's whole day. It's best to be honest I did make a mental note of his name I think it was Tony. It is hopeless of me not to know it. Yet better to be truthful. If you want a key cutting or some shoes sorted out in the Toon, this is the guy everyone knows where Fenwick's Superstore is. And he's inside it.
May 2022 by john guest
Great staff honest price
April 2022 by EvilFox99
Such friendly service, done to perfection every time. I will certainly be back in a flash.
March 2022 by Lee Keenan
Outstanding customer service, my car key broke (I couldn't get home) & they fixed it free of charge. Can't recommend and thank you enough, top bloke and so down to earth
January 2022 by Hannah Dickson
Super fast, friendly service
January 2022 by Terry Avery
Excellent service Excelkent job.
