December 2023 by David Postlethwaite
Great service
November 2023 by William Phillips
Most unhelpful store.
November 2023 by Francis Udoji
Nice place to buy tool and other accessories for construction of any kind of building
October 2023 by Imran Ramzan
They had the products, problem was the line ?, people were just leaving items and walking out, I had a burst pipe to deal with
August 2023 by foz foster
Found 99% of the things I was looking for. Very good prices.Bargains available.Very friendly staff.
July 2023 by Shoayb Hamdi
There was no way to put zero star because they said to the client rude and put the phone down when you complained.Make sure and be careful because they lied to you if you can?t speak really well.????????
June 2023 by Margaret Walsh
Great experience, again allows dogs in. Kitchens on display aren't priced but all prices displayed on shelves. Couldn't find particular item and staff took me directly to it. Not just pointed n waved in general direction. Toilets on site.
June 2023 by Laura Parsons
Don't bother going here if you have small children or you're heavily pregnant. There haven't been hand baskets or trolleys you can put children in for years! Literally had to turn around and walk back out 3 times over the last 2 years. Apparently moms don't do DIY so why bother catering to them?!
May 2023 by Lorraine Lowerson
Ordered a home delivery of some heavy garden products, for the first time and was delighted with the service. Delivery was far quicker than expected and the bark chippings were brought right into my back garden, by the lovely helpful driver. Thank you again ?
May 2023 by Farhan SA
Ordered kitchen at a decent price. Upon delivery not all cupboards arrived and missing parts in the items that did.At point of making the order, we were informed the cupboards would be prebuilt and made up already. They arrived in flat packs.This has set us back at least an extra £200, plus extra time to be spent on reorganising workmen. The timeline of plans we originally had sorted is scuppered.Upon trying to discuss the issues today with Wickes Newcastle over phone and around my work time, I have found staff unhelpful. Passed me to different numbers with staff again unhelpful. Not willing to help and not knowing what to do.Avoid buying from here at all costs. Better off going to Homebase or Tecaz.Advice for staff at wickes: the service does not stop at point of taking customers PIN numbers and hard earned money. Correct delivery (both of the paid for product and correct delivery days) needs to be sorted as a basic. If there is an issue please be at hand to help customers sort. Very disappointing.
April 2023 by barney mcmanners
Compared to bnq the workers are far more helpful, vital to people keen on DIY but low on knowledge and skill. Noel helped me today, going above and beyond to help unlock my drill which had got stuck. This is why I now come to wicks instead of bnq.
February 2023 by Jackie Welford
1st class service had a problem with a tin of satinwood paint, returned to store and offered alternative at same price and also needed sandpaper to re sand wood work, did not have to pay to upgrade satinwood and also did not pay for sandpaper. WELL DONE!! Thanks for great customer service
November 2022 by Craig
Great store, the way the car park is designed isn't very good. But I won't mark them down for that.
November 2022 by Andrew Purvis
Very good shop being a painter and decorator I use this shop all the time very friendly and helpful staff
October 2022 by Deborah R
Very little stock. Went in for wallpaper, light bulbs and sockets with usb ports..... No wallpaper in store (all online), no lightbulbs in the size we needed and no sockets in stock with the usb ports in. Left empty handed ..... Off to B&Q now!
