December 2023 by Michelle Brown
Thank you to the staff at the North Shields branch for the help and compassion they gave me following the passing of my mother. It is so invaluable to have a branch close by so my elderly father can speak to friendly staff face to face rather than an impersonal phone call.
August 2021 by Debra COOK
After my husband died suddenly last year I was actively looking for a decent prepaid funeral plan so my family wouldn't have any financial worries when the time comes. The plan that the Leeds have in collaboration with Dignity is the only one I found that includes cremation costs. Last September this added almost £1000 onto the price of the funeral directors. I went into the North Shields branch and saw Colin, who talked me through everything and was really lovely, as are all the staff. Talking about or preparing for your own funeral can seem morbid and many don't want to think about it. I was the same until Steve passed but sadly it's one of life's certainties. I know people who are saving up for their funeral but have no idea how much it will be when the time comes and are stressing they won't have enough so why not sort it now and lock in a price guaranteed to be less than it will be in 3, 5, 10, 20 years time?
August 2021 by Stan Thackstone
As i am over 70 and high risk and felt very uncomfortable going into the branch,i rang and asked if i could do a couple of transactions over the phone.I was delighted to be told i could.I first rang 2 weeks ago and spoke to emma who was very helpful and today 1st sept.i spoke to nicola who who did the transactions for me both a credit to the company well done LEEDS B.S.
