March 2024 by Andy Bright
It's the delivery office. Prompt polite service.
February 2024 by Emma Collinge
1st class service from North Shields this morning, thank you to Alan who went the extra mile helping send 3 parcels off, he could see I was struggling and nothing was a bother at all, both staff were friendly ? thank you
January 2024 by ann elliott
Received a letter for an address in New Zealand. Day 1 took it to PO. Day 2 took it to Sorting Office. Day 3. Back again. Gave to postmanDay 4 back in postman's docket.
December 2023 by jake towers
I've spoke to 4 or 5 different people here at the North Shields facility and every single one of them have been extremely helpful and nice to talk to, and all of them have went totally out of their way to help me when they really didn't have to. I've worked in a few factories/similar settings and it's the friendliest one I've ever been in.On 2/2 occasions where I was too late to post our business mail, they've went above and beyond to make sure it got into the next step of the logistics process, saving me hundreds of messages from anxious customers during the Christmas period. The only guy I managed to catch the name of is James and he is brilliant, as is everyone else I spoke to - especially the man who took our mail tonight when we were running super late. It is enormously appreciated.Thank you everyone.
December 2023 by Chris JC
Some clever employees decided parcels for a North Tyneside address coming from the midlands should be sent to Glasgow MC. Keep up the good work
December 2023 by Reece Woodward
They've had my parcel for over 3 weeks now still haven't got it absolute joke
October 2023 by Andrew Tarbuck
Some overpaid person at Royal Mail decided that the delivery office hours needed to be reduced to 8am - 10am and 4pm - 6pm. The waiting times to collect a parcel are now a joke! 1 person on the desk and the line of customers was out the door. It took over 45 minutes to collect a parcel. Absolute joke!!
October 2023 by Susan Robson
No wait at the office today. Don't forget to check opening times before you go
September 2023 by Billy Armstrong
Went here to pick a parcel up so don't no what other places are like but got seen pretty fast and not much of a que so 4 stars team
August 2023 by Nicholas Grocock
Busy as usual more so because of the reduced opening hours.2 hours morning and 2 in the afternoon ???.Staff were great despite being under so much pressure.
August 2023 by karen graham
Too many times lately my post snd deliveries are delivered to wrong address. You have one job.
July 2023 by Gary Errington
Used to be good, but they've cut back the opening hours so much it's useless.
July 2023 by shaun
Very bad opening hours as they shut in the afternoon due to cutbacks, which isn't due to the staff who I found very helpful.
July 2023 by Asters World
Staff are lovely, never had an issue posting for three years here. However new opening hours have not been updated causing confusion
July 2023 by Jamie McNeill
BE AWARE - REDUCED OPENING HOURS FROM 10TH JULY 2023
