March 2024 by Erin Rita
Always the best service, the nicest people and a very delicious cappuccino! ?
January 2024 by Guy Pike
Sharon was ace
October 2023 by David Kay
Great service from Mel and Brad. Recommend selling your car here
June 2023 by Hazel Kirman
From us visiting on Sunday just gone to us collecting the car today service has been smooth and easy. Arron in particular helped with everything making a smooth experience
June 2023 by Julian Ellis
Thank-you Marc for your help with our Transit van - superb service!
March 2023 by David Colpitts
Not happy at all with Arnold clark appointment cancelled because van not on recall list
November 2022 by Muhammad Musawwar Ahmed
Not happy with the customer service I received here. Got my car booked in for the service and they put the oil grade in which I didn?t want to be put in as my car was consuming a lot more of that grade. I suggested the other grade which was on the recommended list as well. However, clearly they didn?t paid attention to my request?
October 2022 by Petrolhead Huggy
Car booked in for its yearly service today, staff on service desk were great, many thanks. First time i have used this dealer.
October 2022 by Susanne kennedy
I would like to thank John Urwin for his help and excellent service when buying my new car, he was most helpful and knowledgeable about the car I was buying. Thanks again
October 2022 by Lindsay Atkinson
Very satisfied with our new car Anthony Pizzey went above and beyond to get it sorted out for us thank you very much x
October 2022 by Wayne Norman
I booked my transit tourneo in Arnold Clark shiremoor for the wet belt recall everything went to plan staff were great was told it needed the belt changed this would be free of charge so I booked my vehicle back in could be up to 2 days it was done in 1 excellent service so I thought until I got home and coolant was pouring out I rang up booked back in when in they told me they are not liable for the coolant leak and would need a new water pump housing and pipes strange because it was fine until it had been in for the recall and this would be a cost of over £500 so after some arguing they will not take liability so I?m stuck in a corner as the bus is off the road so I set up a payment plan with them because I couldn?t afford it as a 1 off payment I then ring them the next day to be told it now needs a water pump because THEY have broken some of the plastic housing on the coolant housing and it?s went in the engine block so they now need to remove the water pump that will cost me over £300 so nearly £900 bill for something that wasn?t there before the vehicle went in so I?ve rang the complaints department they said it?ll take up to 72 hours to get back to me I?ve waited over 72 hours then rang them to be told it could now take another 5 to 10 days for a answer this is the only vehicle I have suitable for my daughter?s wheelchair and pulling my caravan so that?s at least 2 weekends we can not go to the caravan or anywhere else for that matter really bad experience
October 2022 by Jamie McGregor
Tried booking my car in for an mot and service. Was told it?s been registered on their system as someone else and I can?t book it in. Despite the car being registered to me since new
September 2022 by Ben
Bought a car online and was nervous as it was an automatic electric but Anna was patient and professional no problems.
August 2022 by Lee Anderson
Car was in for MOT yesterday and had the complimentary wash and vac after? the valet team clearly need some re training as the car isn?t clean on the inside or out.
July 2022 by Amanda Hall
Anna was most pleasant and helpful in the hand over of the mini and everything so far is good
