February 2024 by Brian Collins
The staff are very helpful in my experience. I do get the impression they're 'short staffed' on occasions as getting through on the phone is often a challenge but generally the staff are very efficient, friendly and often go 'above and beyond'. Highly recommended.
February 2024 by courtney kelly
If I could give this place 0 stars I would.Today I went to pick up my step-dad?s prescription when I was told that it was not at the store. I had called his doctors on the Thursday (It?s now Monday) to make sure that It was going to be there for me to collect, the woman in the shop couldn?t have been anymore unhelpful and ushered me out of the shop. I then rang again (on the Monday) and confirmed the order. I went back to the shop and on the phone with my mam and when I went outside to tell her that the woman behind the counter was screaming at me because I the prescription was still not there. I walked back in and the woman shouted at me yet again saying I was being rude and I had no need to phone my mam telling her that I was screamed at. Yet again I am home with no prescription. WORSE PLACE EVER.
December 2023 by Bad Boy Crew
Boots ryton, use these regularly for my medication and alex the pharmacist is a wonderful lady and really helpful ?
April 2023 by Angela Elsender
Great and fast service. Due to recent changes in pharmacies the area they have adapted well to the demand and always have my prescription ready quickly and are always willing to give me advice when needed. Very helpful group of girls!!!
March 2023 by Jennifer Ridley
Boots Ryton has been absolutely brilliant with my daughters prescriptions in the past, but recently they went above and beyond. I was about to run out of her regular medication and the doctors were supposed to be doing an emergency script for her, this took me ringing 3 days on a row before the weekend to chase and they still had not sent it. Boots Ryton were brilliant at communicating with me, happy to order the specific dose bottle in advance, and try to speed the process up however they could. If it was not for boots Ryton I would not have had my daughters medication in time for the bottle running out before weekend, I?m very grateful!!
March 2023 by L K
Never have I had to deal with a bunch of incompetent individuals who clearly have no clue how to do there job! Also if it?s so hard to be nice to a customer, or help said customer with there new born child?s prescription without being rude and ignorant they need to look into changing jobs! YES CAROL THATS MEANS YOU!!!!
March 2023 by Alan Hodgson
Very poor service. Would switch but no other pharmacist in Ryton
February 2023 by heather andre
The pharmacist is brilliant for advice.
February 2023 by Pauline Thoburn
Very unhelpful and unorganised
October 2022 by fiona Morley
Can be very slow, regarding prescriptions they have had in there possession for a couple of days, hours after checking they have the prescription the prescription was still not attended to and had to wait a few minutes for it to be sorted. Could be so more efficient in my experience.
October 2022 by fiona stokes
Can be very slow, regarding prescriptions they have had in there possession for a couple of days, hours after checking they have the prescription the prescription was still not attended to and had to wait a few minutes for it to be sorted. Could be so more efficient in my experience.
May 2022 by Jenn Bell
This place is absolutely shocking. If I could give zero stars I would.So disorganised and blatant liars about my prescription not being there...I rang doctors and it was definitely sent to the chemist and they tried saying they never sent it...so told them I had rang Dr's and it magically came through right then.Be prepared to wait days for prescriptions and get messed about. Will be switching my chemist, this place needs shut down
May 2022 by Lucy Lawford
Google says open but it's shut? Don't think I've ever had a good experience with this branch ?
May 2022 by Heather Shield
Staff helpful
February 2022 by Nicki Vincent
Horrendous service , messed me about with my 10 year old daughters medication for severe dehydration for 2 days saying it would be there at a certain time then wouldn't be ! Then failed to send prescription to another chemist as requested by doctor . Ended up buying the medication myself . This could have a serious Impact on her recovery of a secondary infection caused by covid . Not the first time, every time I put a prescription in they never have everything. Got no apology either when I rang up to see what was going on. You would think with the amount of staff they have there they could give a better service . Won't be using ryton chemist again and will deter anyone else from doing so !
