November 2023 by Chris W
Such a lovely, welcoming and homely feeling upon arrival. Very friendly and incredibly knowledgeable staff. Explained in depth every aspect of my eye care test and also a great selection of frames to choose from. No hard sales tactics like other opticians, which suits me perfect. An all round genuinely pleasant experience. I would have no hesitation in highly recommending J.McG. to other customers.
November 2023 by Christopher Wilkinson
Such a lovely, welcoming and homely feeling upon arrival. Very friendly and incredibly knowledgeable staff. Explained in depth every aspect of my eye care test and also a great selection of frames to choose from. No hard sales tactics like other opticians, which suits me perfect. An all round genuinely pleasant experience. I would have no hesitation in highly recommending J.McG. to other customers.
October 2023 by Kristopher Hughes
I had an eye test this morning for the first time in 7 years. Ciaran was very informative, thorough and professional in helping me understand the current health of my eyes. Janine gave some great advice when it came to choosing my lenses and she even went the extra mile to tighten up my current sunglasses at no extra cost. Overall a warm and welcoming environment, highly recommend.
May 2023 by Sheila Smith
My mother age 92 had her eye test today. She had never been here before but found the whole experience very enjoyable. Everyone was very helpful & friendly so can't thank everyone enough. ?
April 2023 by A W
We decided to give a local independent optician a try after always being with large national chains. The service at J. McGuinness is much friendlier and personal. Ciaran is very thorough and attentive, even taking time to explain in detail the inner eye images to our children! Glad we made the change - great service.
June 2022 by Lee Taylor
My wife, son and I have just had an eye test. Great service, friendly staff and very professional. Thanks ?
May 2022 by Danielle Wagstaff
Very helpful, friendly and professional staff. Excellent eye exam, it was so refreshing to see the time taken to show and explain the photographs I had taken of my eyes and passing on information I never knew, I found it very informative and interesting. No big sale pit h at the end of the exam either - but I wanted a new pair of glasses and they hold an excellent range of glasses including designer frames for all budgets. Ordering of my glasses was a breeze and had my new pair the next week, the staff again showed professionalism and are highly knowledgeable on making sure the fitting of glasses are just right. I wouldn't go anywhere else - support our local businesses and trust in this firm.
December 2021 by geraldine nice
Last week my husband and I visited the opticians for the first time. We were welcomed by two staff on arrival and our appointments were on time. Ciaran the optometrist explained very clearly what the eye test entailed and we had both chosen to have the advanced eye test. Ciaran then explained the results showing the photographs that had been taken. Janine then patiently showed us the wide range of glasses, she did not rush us and gave her advice on which glasses fitted well and which suited us. But we did not feel any pressure to buy at all. The whole experience was very pleasant and today we picked up our new glasses and once again received a warm welcome. We will return. Thank you.
August 2021 by stephen mcatamney
First appointment there today with my son and myself. From arriving to leaving, it was a thoroughly pleasant experience. Reception staff and the optician were all lovely and friendly.They were brilliant with my boy, very patient amd explained things to him in a way he understood. When it came to him chosing his glasses, he was given all the care amd attention he needed and was very happy when we left.From my point of view, there was no 'hard sell' to buy new glasses which actually makes me want to get new ones.Very happy with the service and would definitely recommend to everyone.
April 2021 by Angi Eff
Wonderful experience felt totally relaxed with eye examination, staff were lovely very friendly and supportive in choosing glasses ? such a difficult decision when you haven?t worn glasses but would definitely recommend x
1st class x
March 2021 by Caroline Hailey
I have just had my first eye test at McGuiness today. They have friendly, welcoming staff who completed a full and in depth exam and explained everything thoroughly. Front of shop staff were very helpful when I was choosing my frames. I was quite nervous and they made me feel relaxed from the moment I walked through the door. All Covid 19 rules were adhered to which made me much more at ease.
March 2021 by Adam Frankland
Took an eye test and got new glasses at J McGuinness after my previous opticians closed down. Very pleased with the customer service and choice of frames on offer. My new glasses were ready to collect very soon after my visit - far quicker than any other opticians I've used in the past. I will definitely go here again in the future.
March 2021 by Deborah Longworth
The service here is second to none, so,so helpful. I've worn glasses now for 20+ years and 'never' had a prescription right first time from my previous opticians. My new glasses from McGuinness are 100% PERFECT, I couldn't be happier. Highly recommend this excellent optician and his lovely professional team - 5 stars and MORE !!!!!!
September 2020 by Linzi Anne
Came here for an eye test for the first time and it was a pleasant experience. All of the staff were friendly and helpful. I was given lots of time to decide what I wanted to do with my new prescription. When I chose to have new lenses put in my existing frames I was charged a very reasonable price and they arrived back in store very quickly. Would highly recommend to everyone.
September 2020 by Simon Davis
First eye test in a number of years and an enjoyable experience where the staff were helpful and friendly. Thorough and informative examination and great advice when selecting my glasses. Excellent service and highly recommended.
