August 2023 by Sarah Lambley
Dropped 1 star - Never seen so many advisoriesVery friendly staff. Quick and efficient. Managed to have next day appointments.
August 2023 by Alan Graham
Drove in for an exhaust check today ,Very helpful and amazing 5 star service , brilliant
August 2023 by Lysa High-stephenson
Shocking lack of service. Popped in to get tyre seen to on disability car, very dismissive and unhelpful. However went to the branch in felling who were very friendly and helpful
July 2023 by Kerry Lovelle
2 new tyres fitted this morning. Great from start to finish thank you x
July 2023 by Karis Milligan
Great service from start to finish. Great communication, friendly staff. Couldn?t have been better
July 2023 by Greg Neumann
Quick diagnosis, sourcing of parts and even the swapping of one of the replacement parts on the day as it was supplied to kwikfit incorrectly
June 2023 by Hayley
Terrible terrible service and will definitely never go back!Booked car in for MOT and after dropping it off I was told it would be about an hour but after nearly two hours I had heard nothing so I rang to be told the car had failed. I was told it would need to be looked at to find out what was wrong and that someone would call me but after another 2 and a bit hours passed, I still heard nothing. After ringing again I was told they were busy and they still hadn?t looked at what was wrong with it. They didn?t know when they would get to look at it - it might be today, it might be tomorrow or whenever! How does that help when like everyone, you need your car and being left with absolutely no idea of when it would even get looked at never mind what was wrong with it! So I?ve picked the car up and will take my business elsewhere.
June 2023 by Julie Collins
The service was excellent. The guys were friendly, polite and very helpful and knowledgeable.
April 2023 by Wendy Michelle Pearce
Was a different price to what he quoted me only anExtra few quid but I felt stupid had to ask for more money off my mate so wasn't happy how they made me feel.
April 2023 by Ritchie Ratcliffe
Told me the tyres I order on there website were the wrong ones because they won't run flat and that I had to have them. Went to another shop who said it didn't make a difference as long as Both back or front were the same. Told me he could sell me runflat if I wonted. ???
April 2023 by steve wales
Asked for my exhaust to be checked over. Promptly looked at and no defects found. In and out in 10 minutes. Great service all round. Will be back for sure.
April 2023 by Andy Bulmer
Took my car to get a headlight bulb replaced because I couldn?t quite get my hand past the battery on my car.After snapping the head off two screws attached to the front of the engine bay and obviously hoping I wouldn?t notice they said they?d have to take my bumper off to replace the bulb.The cost would be £80. I said no thanks, and took it to South Shields auto repair centre, they replaced it in two mins and charged me £5. I gave them £10 because I couldn?t believe how cheap it was.
April 2023 by Paula Watson
Whilst driving to South Shields with my 82 year old mother in the car today the pressure in one of my back tyres suddenly dropped and Kwik Fit at Laygate was the closest so I drove there with the pressure constantly dropping but was unfortunately turned away as they were busy, I thought Kwik Fit was for emergencies too, obviously not! Shame on you Kwik Fit, no recognition for being females who know nothing about changing a tyre. Thanks for nothing !
February 2023 by jason hume
Good service, good advice off Paul about car after the mot.It passed but he explained there was some advisories I should look at fixing.
February 2023 by john crozier
I got held up in traffic and the guys in the workshop stayed a short while past their time to wait for me so I could collect my car 10/10 Kwik fit!
