August 2023 by Jeff Aynsley
Confirmed over phone that they had the flexibility to discount price from the ?book price?Then advised that they would not offer me any discount?£79 to resole shoes is not cheap in the market todayWhen advised that tynemouth store would do for £69 was still not prepared to do anything at allTimpsons we?re not the cheapest but their values and culture were a draw as a customer.Wife and I previously long standing customers of the company.Shame really.
January 2023 by Gary Wise
Got a watch battery changed. Excellent service; gentleman also fixed my watch bracelet free of charge and refused a tip. The last battery I had from Timpson?s lasted a while so I bought the ?free for life? version - they?ll replace the battery for free for ever.
October 2022 by Mrs S
I was served by a lovely gentleman called Ian, who I think is the manager of the shop.He completed by shoe repairs quicker than expected and was so kind when my card declined (due to locked PIN) and could see I'd had a nightmare day!He obviously has pride in his shop and values his customers. I'll definitely be back here for shoe repairs or any key cutting I need doing - thank you Ian!!
October 2021 by Adil Afsar
Watch battery replaced in about 5mins, friendly and professional.
April 2021 by louise moore
Staff where very cheery and helpful which is exactly what we need at this time