October 2023 by jeffrey orrell
I prefer Costa to Starbucks, but then again I suppose it's entirely up to you, I think younger people prefer Starbucks they seem to do a lot more chilled 'hip' beverages and Costa is more a chilled out vibe of a place, I'm not decrepit but it's nice to go somewhere and get some peace lol, anyway since COVID my taste buds have totally changed and I'm finding a lot of coffees very bitter, however Costas latte hits the sweet spot every time, lovely taste and always pipingly hot, the food side always look nice and fresh, my son loves the millionaire shortbread, price wise it's on par with other chains so it's not surprising it can cost between 10 and 20 quid for 2 people to eat and have a drink, the staff are always pleasant if a bit young sometimes but as is life these days, almost all food and coffee shops employ younger staff, when companies say they are not aged when employing staff.... legally they are, but deep down us oldies know can't get a look in for jobs lol, and why not when we need to support our younger workers, keep up the good work and I'll keep popping in for a latte every now and then
October 2023 by L453
A electric atmosphere and awesome coffee great place to catch up with your friends and family amazing team working for
July 2023 by Margaret Ogle
Always lovely food in here and the staff are lovely and helpful
July 2023 by Tezza999
Bought a mini chino and asked for it hot. Staff took money and gave me a cold mini chino. Took it back and was told they only allowed to do it a certain temperature. It was cold not even Luke warm. Staff would not heat it up. Every other Costa makes it hot. When did the customer not come first? Awful attitude from both female staff members. First and last visit!
July 2023 by Sharon Wilkes
I've been before, and on that occasion, the dining area wasn't the cleanest. This time, they were preparing to close, and seeing chairs on top of tables wasn't the most welcoming, but the young lady at the counter changed my opinion. She was so pleasant and chatty. I had a voucher for a free cake. She could have been dismissive, but she was so nice and genuine. She appeared to really enjoy her job, which is a rarity these days.Oh, and the cake she recommended was delicious too.I wish I had gotten her name. She's a credit to your business.
June 2023 by Susana Pena
A good place to go if you use the metro or train station but I?ve had better drinks in other costas, not so good attention, not recommended
April 2023 by Converse Mackem
Enjoyable coffee, didn't have food ?
March 2023 by Stephen Potts
Canny little Costa cafe tbh. One of the best. Food is fresh and the flat white is very nice. Staff are amazing.
March 2023 by Eleanor Barren
I love Costs , because you get exactly what you ask for, and the staff are great ?
January 2023 by Joanelouise91
Lack of staff &seating , served by a younge ladie seemed like she training/ new both coffee maker and younge ladie standing there with grumpy faces not a good welcome atmosphere at all huge que build up also
January 2023 by Alan King
Good food, a bit expensive, but everything is these days.
December 2022 by Kerry Crawford
Nice atmosphere & the staff are friendly enough, my only issue was when I ordered my daughter a white hot chocolate with marshmallows it looked like the marshmallows had been laying out for weeks. They weren't fresh at all.
November 2022 by beverley collier
We like costa, although the sunderland site could benefit from a re shuffle of seating to allow more people to sit in. The large table is in a very bad place and takes up space which cannot be used, the food as usual was great, the service was slow again because of the whole just eat options which always seem to take priority over actual customers, which is bad, people who come in should take priority, its very frustrating!!
November 2022 by Will Skaug
Excellent for meeting up with friends and enjoying great coffees and snacks.
November 2022 by Fergus Lynch
Clean facilities ,friendly staff , good ??