HSBC Bank Plc
ATMs,
Banks
Unit 49-51 The Bridges Shopping Centre, Market Sq, Sunderland SR1 3LE
Most Recent Comments
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November 2023
This branch is now a "digital branch" so customers are unable to do any actual banking. I was advised the closest branch that I could pay cash was the centre of Newcastle. This is clearly a cost cutting exercise with no concerns for the customers.
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September 2023
The bank was empty with 3 employees sitting there doing nothing and they told me they are too busy to help and I need to make an appointment or try my luck next time.
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August 2023
Pleasant customer service
More Comments(23)
From HSBC Bank Plc
Counterless service, with our branch colleagues on hand to find the most appropriate banking method via our self-service and digital channels.
We understand the importance of making our branches inclusive and accessible for everybody so we run a daily quiet hour, between 14:00 and 15:00, in all of our UK branches. This is to support customers and families with conditions such as autism, dementia and ADHD.
We support the domestic abuse charity Hestia's 'UK Says No More' campaign, so you can walk into any of our branches and access a Safe Space. It will provide a safe and discrete space to reach out to friends and family, contact specialist support services, phone a helpline and start your journey to recovery.
Nearest HSBC Stores
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