January 2024 by Angela Schonewald
Always a long wait and queues. They have taken on too many prescriptions and not enough staff. Shop is sub par as there is none of the usual things you would find in a normal chemist.
January 2024 by John Carr
Just been today absolutely rubbish disgusting service waited 40 minutes then they couldn't find Prescription waited 10 more minutes and it took 2 of the staff and they finally found it they looked really proud only to find out of stock
January 2024 by Gillian Gregory
Impossible to get anyone to answer the telephone. GP suggested I called before I went to collect prescription but phone rings out.
January 2024 by M M
I've been waiting almost week for my meds to be delivered. Every time I need a repeat, I have to go through this same process, I'd recommend people do not get their meds from here. Worst pharmacy I've ever had to deal with.
November 2023 by Michaela Hunter
I would have gave zero stars if I could .This pharmacy is diabolical, it has rapidly gone down hill and I have been going here for years. It is totally unorganised. Peoples prescriptions all over in plastic baskets. The floor is absolutely covered with prescriptions in bags because of this it takes forever for them to find your prescription. Every time I go to collect a prescription you have to wait a very long time. Today was the last straw with only three people before me. I still waited 45 minutes at to top it off the Pharmacist decided to go for lunch 4.15 at peak time when people are going in from work to collect. Leaving people standing waiting for items to be checked off. This is not just a one off every time me or my husband goes in to collect a prescription you are in for a very long wait.So now I am looking for a different pharmacy. It is utter Chaos.
November 2023 by Andy Atkinson
Diabolical place. Computers been down all week so never had my prescription ordered on Tuesday. I've got an awful sprained ankle and can't walk much or stand up. Twice I've been here today plus having to walk to my doctor's to get a written script. Both times the queue has been so long. I had to sit down and it just kept getting longer. Zero organisational skills here. If Boots hadn't closed down I'd change pharmacy in a heartbeat! Now I'll be without important depression meds until Monday. Thanks a lot!!!
November 2023 by Ash Dyche
We moved to this Pharmacy when Boots closed. The staff complain there is a queue waiting for them to open at 9am and just constantly complain about it. They take forever to give you your prescription and today is the second time they have just given me the prescription without doing the standard address check. We have now nominated another pharmacy to take its place
November 2023 by Sarah Rodgerson
Waited over 25 minutes to even be spoken to in order to get a prescription. Some people been waiting 45 minutes and this is the usual.
October 2023 by chloe tonk
Used to work here 2 year a go on way home from work called in today to get something, walking through the door and was shocked shelves empty floor had a bits of paper around looked like never been swepped and moped in weeks, 3 customers infront of me standing un happy waiting for scips that was orded days a go
September 2023 by duncan mackinnon
Friendly staff.place is a shambles. overrun with work. Not enough staff.premises not big enough. Deliveries in bags all over the floor. Does not inspire. Pharmacist doing private consultations when prescriptions needed signing off.
July 2023 by Angela Hardy
Carnt get intoch with them on the phone...2 hours waiting in the shop and they never have ur hole perception..
July 2023 by Dan
Just under 30 minute wait to pick up prescription at 3pm
June 2023 by Kayla ?MRS? Robyn
For many months this pharmacy has gone down hill weekly medication not done on time always having a very long wait no one serves on the till, there should be one person to serve one person to give out prescriptions so that it?s easier on the shop and there clients, I?m sad to leave having being with this company but it?s effecting my health and mental health as there are medicines I can?t go without and sometimes I am having to do without or ring 111. Something needs to be done ASAP
February 2023 by Matt D
Recently had an issue with my repeat prescription from here (Antidepressants for my mental health). My Doctors arranged for a replacement prescription for me that I needed to collect. Upon arrival, I was interrogated by the pharmacist (young lady with dark hair) her attitude wasn't professional, and she acted like the whole thing was my fault, repeatedly questioning my actions. Eventually she realized that the issue was indeed the Pharmacy's fault and her attitude changed completely. She then told me she'd replace my prescription this time as a favour.After this interaction, I can't say I recommend them, and I'm considering changing to another Pharmacy.*Edit* emailed the complaint email address posted below by the owner. Never heard anything back...
January 2023 by Jacqueline Skelly
Great staff ,always have time to help you.
