July 2023 by Emily
This has the best rug selection of any shop I have come across, it has a huge range and they are all wonderful quality. The best thing about the shop though is the staff, the customer service was the best I've ever experienced, all lovely people who go above and beyond. I was struggling to choose a rug so they let me take a few home to try! They just couldn't have been more lovely and helpful.Thank you so much
December 2022 by Darcy Partington
Absolute superb service. Sent me pictures of the rug I liked to my phone and 48hrs later it arrived as described. Thankyou so much! Highly recommend would definitely use again!
February 2022 by vicky apple
10 stars for customer service and care! My small issue with an item was resolved swiftly beyond my expectations. Direct communication with the customer. Highly recommend. Utter delight to come across the company like yours. Buying online without seeing an item is not always easy, but you make it effortless. Thank you very much, "Rugstore NE"- you are brilliant at what you do!!! :)
October 2021 by Geraldine Blake
Very good quality and beautifully designed rug. Amazing service, lovely staff, highly recommend.
July 2021 by glynis Dilbo
never known such customer service its a pity some other companies didn't take a leaf out of their book. I would give 6 stars if possibleVisited this shop on Saturday so helpful and knowledge.Nothing is too much trouble for them. would highly recommend.
May 2021 by Johura Moyrom
Customer service is absolutely fantastic and the rugs are of very good quality.
March 2021 by Jerome Deberteix
Rug was delivered quickly during lockdown.Price was the best online for this rug.Company was running a 10% sale when purchased.Really happy with the look and feel of the rug.Thanks!
March 2021 by Sandra B
Good quality, affordable and fast delivery
September 2020 by Len Marlow
Great rug store. Really friendly and helpful staff. Huge range of products and the prices are very competitive. Free parking is available either directly outside or very nearby.
September 2020 by S B
Good quality, affordable and fast delivery
September 2020 by Julie Goldsbrough
Quality rugs, lots of choice, helpful staff
