December 2023 by Andy Davey
Very efficient and friendly, sorting my mum out with hearing aids. Able to have an appointment downstairs, which is also great for wheelchair access. Follow telephone calls to check everything OK.
December 2023 by Ian Manley
After arriving for an appointment booked online to find this hadn?t been passed to the shop I attended the rearranged appointment with some doubts. These were soon put aside as Hansa (hope I?ve spelt it right) dealt with my assessment with a professional but most of all really friendly attitude. Within 40 minutes I walked out of the shop with a pair of efficient hearing aids.Thanks Hansa and Specsavers.
December 2023 by Florence Emoghware
Very professional service, Courteous and supportive staff.
December 2023 by David Lee
Once again the customer service at Specsavers in Sunderland City Centre was impeccable... From Yas greeting me and going through my choice of glasses and prescription to Sam with the fitting the service was brilliant. I could not be happier with the service I received and having been in CS management for 25 yrs I don't please easily. Well done to Andrew and his team.
December 2023 by Trevor Young
Excellent service and great staff all round at the Sunderland branch great value for money would recommend this Opticians.
November 2023 by debra francis
Great friendly staff always go out there way to help went in for new glasses came out with contact lenses ? plus glasses the staff make you feel so at ease and alway welcome you on arriving
November 2023 by Kev McMeekin
I visited this store today for the first time in need of some ?emergency? glasses due to an issue with my eye meaning I had to remove my contact lenses. The lady that helped me (Jennifer) was nothing short of amazing! So friendly, helpful and understanding, absolutely brilliant customer service and a credit to not only this branch but Specsavers in general. Thank you so much for your help. Sincerely ?the visually repaired? Kev
November 2023 by David Lordon
Honestly from walking in to getting eyes tested everyone so friendly.And don?t try pushing glasses onto you my eyes slight difference from last test but didn?t justify any any change in glasses the optician explained why.?
October 2023 by Lee Sinclair
Staff here are great very helpful
October 2023 by Stephen Cullerton
I needed to know how far my cataract was for the eye infirmary
October 2023 by M Marshall
Excellant service ,especially from the young man who fitted my glasses am only sorry i dont remember his name but he was very helpful and cheerful sounds like he loves his job
September 2023 by Bernard Mooney
I had a issue with my reactive varifocals fitting and silicone pads. I was attended to by a young lady called "Mia" (who also has amazing glasses) She went out of her way to help me and nothing was too much bother and because I bought my glasses there it was all free of charge. Brilliant experience by a very professional young lady who obviously loves her job, thank you.
September 2023 by John Payne
Great job with my new glasses thanks to all the specsavers team cheers
August 2023 by Andrew stuart Neil
Everything was excellent the staff were brilliant could not do enough for me. Many thanks stay safe
August 2023 by lin ebdon
Recently used the home eye test service. They were great. Helpful and friendly service. Got my glasses brought out to me in 3 days which was earlier than anticipated. Will use this service often now . Great job guys ?
