March 2024 by Cheryl Williams
Visited the cafe today and it was absolutely filthy- most of the tables needed clearing and wiped down, the floors were covered in left over food and rubbish, no staff about to clean. My teapot had jam stuck to it - I never ordered anything with jam. Pretty gross, won't be back in a hurry.
February 2024 by Andrew Wright
The last three times we've visited there were no wheelchair trolleys anywhere. Each time we bought a fraction of what we went for as a result. We won't be back.
February 2024 by Kim Bowes
Nice you can pick up one or two bargains. At times. Staff are always lovley.
January 2024 by Leigh Tyler
I like this shop staff are friendly and work hard. But a lack of check outs is a shame
December 2023 by Alex Raj
Most the time very busy but good stuff there
December 2023 by Gwen Maddison
Thank you to the wonderful woman who went out her way to make sure the pick and mix cartons were filled.You kept me informed and you went beyond what I would have expected.I thank you
December 2023 by brendan mccabe
Ridiculous wait for a staff member at a self serve till. So left my stuff in the bagging area.Honestly you need more staff, and I ffor one won't wait around to buy something. It's takes longer to pay then I takes to shop.
November 2023 by Dawn O'Brien
Good luck trying to get a trolley at this store even when it?s not busy. Absolute joke.
October 2023 by Deb Nell
This store has a lovely cafe and a great clothes selection but it really needs to sort out the trolley situation, we have been several times lately and haven't been able to get atrolley, we weren't the only ones having this problem too. Several people just left, we went for a coffee and it wasn't that busy so I don't know why there's was a problem. More trollies or lose customers!!
October 2023 by larry Simon
Why do Tesco extra at Sunderland think its acceptable to have 1 check out open for 11 customers waiting to be served with full baskets and trolleys queuing up the aisles?I asked 3 separate Tesco staff to open another till and they all refused and went back to their conversation !Obviously serving customers is not on their Job description any more ! Asked to speak to the Duty manager and was fobbed off they were busy in a meeting, another Tesco employee who thinks selling items and looking after customers is optional.Well Sunderland has plenty of Supermarkets and Tesco can find out the hard way that customers will easily find a better alternative to them. Don't cry when you all lose your jobs.
October 2023 by Zoe Marshall
No changing rooms to try clothes on. Mostly all self service checkout tills. Disappointed no changing rooms was wanting quite a few items.
October 2023 by John Grover
Terrible trolleys. None available inside the store have to be collected from the car park.
August 2023 by lisa Richardson
Their clothes are amazing and really good value.
August 2023 by Maureen Johnstone
Good parking , good access
June 2023 by Lisa Ross
To say that I am furious is an understatement, the service that I have just received leaves a lot to be desired. I called in to purchase a bottle of grenadine along with a few other items and was refused sale of it, even though it is alcohol free,I was asked for ID, which I provided, however I was with my younger brother, so the assistant refused to sell me it, Why we both need ID to buy a bottle of syrup is absolutely beyond my comprehension.
