December 2023 by Tracey
I have used the darlington branch over the years, first time visiting the Washington store and not disappointed. Staff were helpful and gave great advice and choice to suit our budget.Would highly recommend.
June 2023 by kyla harding
OMG this has got to be the best gold shop in the northeast. Weekly payments available / payment plans. Staff are friendly. I only went in for my earring repaired i swear I died and went to heaven that day
April 2023 by Paul Armstrong
Good selection of everything. . Nice watches ...nice jewellery ...and a good selection of pretendy gypsies...gold .. if u like that ??
February 2023 by Sayit Howitis
Overpriced, Newcastle jewellery company is much better, pay nearly £2.50 mores gram when selling, and buying gold if you take I?d you deals were it?s like £22 a gram we?re these are £30 plus
January 2023 by Chris Bell
xxx Over Priced xxxThey Sold me 2 Second Hand 9ct Gold Rings, 1st Ring was a Buckle Ring 9.4g value at £450 and 2nd ring was a Keeper Ring 9.3g was £300, I purchased these rings in November it's 2 Months later and January so today I took the rings in to get valued possibly sell them back I was offered £280 for the pair, a loss off £470Buy your Gold else where and do your Reserch on Gold before Buying Gold
December 2022 by Rebecca Walton
Walked over to the nomination charms where a young girl approached us, she didn?t speak and when me and my partner said hello she just looked. She stood and watched us, I know staff come over to help but it was so uncomfortable given she didn?t make conversation or ask if we needed a hand with anything. When we made our purchase she never said thank you or even bye. I will 100% not be returning and wouldn?t recommend this jewellers to any friends or family. Extremely bad customer service!
November 2022 by Julie C
Well, I got what I went in for but the staff weren't particularly helpful of pleasant. Certainly wouldn't make me want to go back.
November 2022 by Jimmy
Great staff, good stock.
October 2022 by RWW RWW
Helpful staff bright airy well-stocked shop.
September 2022 by Sue J
Tried a few places to get a new strap for my fitbit but no-one was helpful, just kept telling me they didn't have the one I needed. Went to Kings and they offered to order me one with no obligation to buy should it not be the correct one when it arrived so I went ahead. They rang the following day to let me know it had arrived and it fit perfectly. All staff were very helpful and friendly
September 2022 by Sue Jacques
Tried a few places to get a new strap for my fitbit but no-one was helpful, just kept telling me they didn't have the one I needed. Went to Kings and they offered to order me one with no obligation to buy should it not be the correct one when it arrived so I went ahead. They rang the following day to let me know it had arrived and it fit perfectly. All staff were very helpful and friendly
July 2022 by Amanda Branson
Took my 3 white gold rings to be re dipped and a diamond repair, awesome service and my rings look brand new! I will be back thank you
July 2022 by Sandra Giles
A great shop. Plenty of pretty jewellery easy to browse around. Staff willing to help you select an item. They do let you put a piece of jewelry away and you can pay in instalments until you have paid your item off. Mutually beneficial.
February 2022 by Tom O. Mitchell
I purchased an Omega watch from Kings after seeing their listing where they described it as 'Unworn" and as being in 'Mint condition without signs of wear'. However when it arrived I noticed a dent to the case of the watch. I contacted them asking for a partial refund as I love the watch but it was not as described and they refused. If I had known that it was not as described I would not have been willing to pay as much for it. Beware!
February 2022 by Liz Clark
Very helpful staff