January 2024 by Sue Craig
Not a lot of party food left when I was there
December 2023 by Emily Martin-Taylor
Staff are always pleasant and helpful. There is always a good range of stock.
March 2023 by Richie
Great sized store selling food and drink, expensive but good quality. Shame there wasn't an upstairs that could of been a restaurant/cafe! Staff are pleasant and efficient.
February 2023 by Daniel Baroy
Love this store! Great gluten free options. Will definitely be making this my regular shop!
January 2023 by Bruce Wilkie
Good quality items. They used to have a coffee shop and toilet which have now closed down. A big miss.
August 2022 by Tim Jackson
Overpriced and over rated. Better value and products at any big supermarket and also aldi lidl etc.
June 2022 by Maegan Burns
Strawberries are amazing! £2.00 for a normal carton size. In sainsbury's it's £2.25 for the same size strawberries and they aren't anywhere near as nice as the ones from Marks and Spencers!
March 2022 by Christine ?Broonie? Brown
Unable to buy the cheese scones from the bakery & the pre packed are not as good. The pre packed sausage rolls were pretty tasteless also.
November 2021 by Wendy Carroll
Came shopping here with my daughter yesterday.On entry was greeted with a commotion at front doorTranspired into two women store theives making off with bottles gin from front door display.Poor store worker looking totally scared. Having a chat with her on way out she said it's the second time that day they had been and was standing guard for them to return.If that was my daughter I'd be horrified!Marks and spencer you either do not put tempting products for lowlife to steal at the front foyer or you provide security at the front of the store. This is shocking,a total repeat of what happened to us on a visit last year when my partner helped apprehend theives with bags of groceries.
July 2021 by Ruth Forster
Just wish they wouldn't allow couples in during these mad times! Especially those just carrying a basket! Why do you need 2 people to fill a basket?? Washington store is very small - not much room. Staff lovely though.
July 2021 by Dorothy Mitchell
Great shop really helpful staff. But I really don't want to be asked to put the NHS app on my phone as I walk into the shop. Its NOT an NHS app it's a private company's app. Serco. Making a fortune from the tax payer.
July 2021 by E
I had to make 2 trips to M&S Washington today to collect my online order. M&S have reorganised the store and the customer service desk has been removed. I was told to join the shopping queue outside, in the rain, just so I can go to the back of the store to pick up my click and collect online order. I later returned a 2nd time to collect my order when the queue had gone, this was very inconvenient! Really disappointed with the customer service!
July 2021 by Ann Scrimger
Greeted by a friendly assistant on entry, the store shelves were we'll stocked, got everything I needed and the assistant on the checkout was most helpful.
July 2021 by Val Storey
Lovely shop with excellent customer service. I always take my elderly mother once a fortnight and the staff are great with her, especially Madeleine who is on the tills. What a lovely lady. Always smiling and pleasant. It's a pleasure to shop at the store. Thank you.
July 2021 by Sylvia Troughton
This is a lovely little store and one I have shopped at for years. It's the only store I have ventured in to after we stopped shielding and have felt very safe and happy with the covid secure measures in place. However, when shopping on Sunday I was very uncomfortable about the number of whole families entering the store. Two families in particular consisting of mam dad and 2/3 older children just going where they please without any regard to other shoppers. They crossed my path, bumped into me, congregated in a huddle in the isles - why during this pandemic would families think this is ok? For the first time I felt unsafe. I know the number of people in store at any one time is monitored but I really think family numbers should be limited for the precise reasons I've mentioned and particularly because it's such a small store.
