December 2023 by David Lines
Great friendly service
December 2023 by Jane Browne
Nice handy shop in yhe galleries saves you having to go to Durham or the Metro center
December 2023 by Thomas Paterson
The woman that helped me was very good at her job
November 2023 by Noname Nothere
The staff in the O2 shop are very helpfull they helped me with a better contract for my phone given my 238gb for £5 more than I was paying.It's just a real same O2 network services in not as goodTo make a phone call using O2 network is very difficult to get a signal I only use the WiFi to make a call it's that bad.COME ON O2 GET YOUR ACT TOGETHER 5 years now and still less than 1 bar if we are lucky 3 out 10 because of signal.... By
October 2023 by Stephen Mead
Excellent service and help from the guys working instore. And they put together a good deal for me
October 2023 by Mark
Very lately bought 3 iPhone 14s plus flip phone 4, flip phone won't straighten out and cover coming away, so taken back to store in galleries where purchased and they say water damaged,absolute garbage, said nothing they can do, fast to take your money but when there's a problem they don't want to know absolute disgrace...
October 2023 by Joan Hetherington
We went here but they weren't very helpful, made a special journey to Washington was a waste of time. Love O2 but not the shop
October 2023 by Michael Race
Worst ?new phone day? of my life scoring this store a 1 star pains me that I can?t leave a minus review !!!!
September 2023 by Tracey Milne
Nice clean store and very friendly and helpful staff who helped my daughter with her very first own phone she wanted
August 2023 by ashlyn ormond
Excellent service thanks to the very knowledgeable staff who went the extra mile to help me with changing my phone and contract. Would definitely recommend.
August 2023 by Gordon Little
Do not answer their telephone. Tried to contact them at Washington from 1300 hrs. until 1330 hrs on 25/7/2023 and did not get any contact.
July 2023 by Graeme Liley
Waited for quite a while for someone to at least acknowledge us.
July 2023 by karen peverley
Just collected phones but service was good
June 2023 by royston Nixon
Was served by Henry in your store today, he did a great job and I would have signed up if I was not already in a contract. Keep doing what you are doing.
June 2023 by Knight 1
Great staff always explain everything before you decide what you want and a good range of phones and essentials.
