December 2023 by Ann Henry
Visited the Washington store and was really impressed with the service. I had been going to order online however popped into the store just to check what clips would fit a specific bracelet.Leah offered me advice and couldn?t have been more helpful or patient when I made my choices. She is knowledgeable and an excellent ambassador for Pandora with her professional and friendly manner. I selected a safety chan and two clips so that is a birthday and a Christmas gift crossed off my list, I?m sure the recipient will be absolutely delighted. Thank you Leah on your 5 star service, I will be back.
December 2023 by Jan Stephenson in
Would make this store 5+.Staff were lovely and helpful. BroughtItem back. Were so helpful more the Sunderland branch were. Would recommend this store and lovely staff every time. Thank you all for making a bad experience bettet
September 2023 by Yasmin Neil
Lovely staff member named Nicole served me, nothing too much trouble for her. I won't be shopping in Pandora Sunderland anymore!!
September 2023 by charlotte laddie
Same like the town one but alot more smaller shop
June 2023 by William Angus
This is my wife's favourite shop, staff are knowledgeable and friendly, and don't push more expensive items.
April 2023 by Paul Armstrong
Mass produced ordinary silver...bit of gold ..go to a decent jewelers...bespoke made jewelry does not cost more ??
April 2023 by Linda Warwick
A lovely store. Amy is so helpful.
February 2023 by Anne Bell
Excellent displays and helpful friendly staff
February 2023 by Troy Mordue
Excellent service, assistant was extremely helpful
January 2023 by J B
Made a purchase no further comment
November 2022 by AMCE C
I went into this store yesterday to exchange a ring I?d bought online as it was too big. I spoke to Amy who couldn?t have been more helpful (and a lovely pleasant lass too), and the return process was so smooth, and I came out with the ring size that was perfect! Washington and Metrocentre Pandora stores always have the most friendly and helpful staff.
October 2022 by Paul Watt
Getting too expensive, need to drop their prices.
October 2022 by Neen Mullen
Went in today to pick up online order (which was ready very quickly after I ordered) a member of staff greeted me almost immediately, lovely and helpful, never have a bad shopping experience in Pandora!
July 2022 by Pauline Willoughby
Brilliant friendly professional service
April 2022 by Rachel Lawlor
Beautifully laid out store with a huge range of all things Pandora. The store is kept immaculately clean and the staff are incredibly friendly and helpful.
