Pharmacies in Washington, Tyne And Wear

“Superdrug, Galleries, Washington.I visited today, Friday 8th Sept atn 4.30pm.Let me now set the scenario.A man of age, not young , nor OAP.Picking up clues for his wife's birthday. We visited the store last week and she smelled perfume in 'the weekly' display that she loved. Obviously being a man I took no notice of the name! Also being a man I didn't realise they changed weekly!!And so to tonight!Diving in after work to grab the 'surprise' , yes love, I was listening!Ahh cack the bottles had changed (week promotions)However....the young ladies working and serving there were AMAZING help.They knew what was on offer and helped me get the gift!A confused man was saved by the knowledge and compassion they showed. I say compassion because now I live another day due to a happy wife!I even signed up to the members card!It's not often people get praise, it's always negative, so I hope this gets to them.Thank you so much for the help.Not all heroes wear perfume!!!”

“Superb and caring pharmacy. Everything is always ready on time. They work so well with our fantastic GPs at Woodlands surgery. Staff really helpful. Special mention for Joanne who noticed a potential flaw in my prescribed medication from a hospital, got it sorted then checked I was OK. My life expectancy has increased as a result. Thanks and best wishes to all.”

“One place to find fragrance free moisturizer, good for use for aromatherapy for friends and family. Start friends off doing this if friends' mix helps, means they can do it themselves when got a few books on subject - good way to avoid drugs.”

“Overall an excellent visit-Sahib the optician was very friendly and thorough. Explained everything and made me feel at ease.Michelle was so lovely, very easy to talk to, she helped both myself and partner choose our glasses, giving her honest opinion to what she thought suited us best! Now we’ve got them-I totally agree and she gave the best help and advice! Also Judith and Racheal were both again so friendly and helpful. The whole experience was relaxed and they all just felt like a family. Very professional and will 100% not use anyone else now! A massive well done to such a fantastic team ?”

“The staff are pleasant, friendly and welcoming. You can easily walk around and find what you are wanting or looking for. The prices are reasonable and not to expensive neither.”

“Went to Pharmacy today and a lovely really helpful woman called Clare served me on there, great customer service and she really went out of her way to help me. Great service.”

“As with many pharmacies these days. Staff are inundated with administration of medi packs for the elderly and for old people's homes as our country's population ages.Some poorly members of the public can be on more than 12 medications a day.Each one has to be checked before being administered.As well as carrying out daily duties and procedures.More and more responsibility has been taken away from doctors and left with the already over worked pharmacist.Many counter staff are paid only minimum wage and have to deal with increasingly difficult situations.The people you snarl and are seething at want to help you and want to do a good job. Please be patient.Pharmacies far and wide are experiences the same circumstances, long waits and queues.Well done to the staff at Concorde, you are greatly appreciated.Keep up the good work.”

“We were recommended to come here for a rare prescribed medication. They didn't have it, but the pharmacist was really helpful about what we could do to get it.”

“Always very willing to help with whatever you need. Been going there since they opened a good number of years ago from it being Woolco - always been cheaper than Savacentre.”