October 2023 by Glen Carlin
The worse boots I?ve ever experienced!After asking the member of staff why the shop was such a mess? and I mean it looks like a bonb had hit ? she told me there was no manager? So you need a manager to tidy the shop? In experience of the high street there was enough staff to look after the entire shop and if they were not looking after the shop floor it doesn?t excuse the bad customer experience received. Seriously to the next manager starting .. you have a big job on your hand to train the staff to standards.
July 2023 by Nikki Ewen
Always helpful and nothing?s a problem
January 2022 by Michael Davis
Lovely staff
September 2021 by Harry Mennell
Very helpful staff.
August 2021 by TWG
Always seems busy . The pharmacists are great but the rest of the staff are variable - one chap looks distinctly casual with manners to match. I don't like having to give my name & address such that it's plainly audible to the whole store. Update 17/8/21 - Much better . Staff are all great . Scruff bag has gone . Liz the main pharmacist is very good as are the support staff . The young manager seems to have worked hard.
July 2021 by Charlotte Hamilton
Had my flu jab there, staff were lovely and it was really quick and easy
July 2021 by Peter Alan Wilkinson
Short visit, but staff very helpful and friendly
July 2021 by JOHN WANDLESS
Excellent customer service in the whitley bay boots store.
July 2021 by Russell Wright
Very helpful staff.
January 2021 by Lucy Haughan
Happy with the staff
January 2021 by Susan Anderson
The customer care in this Pharmacy is shocking! Why, after waiting 48 hrs from script request at Drs, should it then take another 48 hrs from Boots receiving it. That's almost a working week without medication. Then if you dare to go in prior to receiving your text they're shirty with you. Absolutely shocking service, I'm calling into Drs tonight to use an alternative pharmacy.
December 2020 by JimM-1169
Late to open had to stand in shop once they opened with other customers to be served at 9_15. Lady was however polite this is caused by staff coming into shop floor till 9_08 these problem seem pandemic at both boots chemists and opticians NOT GOOD ENOUGH
August 2019 by Amanda Moderate
Fantastic ð???
July 2019 by Nigel Greenslade
All's good
January 2019 by Paul Thompson
The fault is a bit slow at the pharmacy
