January 2024 by Richard Kennedy
Very good customer service and very nice staff.
December 2023 by Shirley Foster
Charlotte was very thorough when checking my eyes.All staff very helpful and very pleasant.
December 2023 by Stephen Bewick
Everyone was very helpful and did their best to get me the help i needed.
December 2023 by Michael Mitchell
Very professional and personal service from all the staff involved.
December 2023 by neil hardeland
Excellent customer service faultless
November 2023 by Gavan Swinburne
Great service friendly staff really happy with advice received.
November 2023 by Glenys Brekkerud
The girls were first class and acurate
November 2023 by Philip Scott
The staff and service was brilliant. However when I got the final bill, I thought I had been robbed!Think I could have bought the same glasses and lenses a lot cheaper if I had looked around. In hindsight I do not think I got value for money.
November 2023 by Graeme Campbell
Great staff, great service, explained everything so well.
May 2023 by Koti Buchepalli
I was 6 minutes late for 4pm appointment my daughter's appointment due to traffic and school finishes at 3:15 and they asked me to re-schedule when I requested them with a valid reason. Very disappointed.
September 2022 by Angela Hunt
I have tried calling every day this week many many times during working hours. Nobody answers the phone. I need an appointment as having problems with my lenses. I will be looking to change my Opticions.
August 2022 by Chris Summerell
I cancelled my son's eye test due to covid, and rescheduled for 2 weeks later. We turned up as arranged to be told "we have no record" etc. Really? I'd give them 0 stars if I could.
August 2022 by Dean Olley
Great customer service from this branch. Fixed my Rayban sunglasses instantly with no charge because im an existing customer. Thank you
February 2022 by Maria Akinde
Firstly when we got there, the place was closed for lunch which wasn't really a problem. Only for lunch time to end and my mum and I were told we still can't go in the building because the woman was there on her own. She kept saying it's appointment only, but my mum had already been on Monday for an appointment and had been told by a staff member to come on Saturday just to pick out the frames she wanted. We tried to rely that to the lady but still couldn't go in to view the frames, and were told to come back in 30mins. It's ridiculous when it's freezing outside and there's no where to go. We're left to just walk around an unfamiliar area. Plus we had tried to ring before we even came to make sure it was alright and no one answered the phones all today and yesterday. Terrible customer service.
September 2020 by kate hall
Always friendly and helpful.
