9AM - 5PM
64 Front St9AM - 1PM 2 - 5:30PM
11 Ilfracombe Gardens“I cannot fault this branch and that at Killingworth for their most prompt and friendly service. I rather panicked about an eye problem and Debbie at Pickards fixed an appointment the same day for an eye test at Killingworth. I was reassured and dispensed new glasses which were ready for collection the following day. Thank you.”
9AM - 5:30PM
190 Whitley Rd“I found all the staff very friendly and helpful. The optician undertook a full and thorough examination, continuing with checks that lead to further examination at hospital.”
“Had a fantastic experience from start to finish; would definitely recommend. All the staff were incredibly welcoming and professional. The eye tests with Elaine and Angie seemed very detailed and comprehensive, with Elaine taking the time to talk through all my questions thoroughly.Sue was great moral support as I sheepishly began looking to find my first ever pair of glasses. Robyn helped me to step outside of my style-comfort zone in trying on different frames and picking from a huge selection. The lovely dynamic between the staff was evident and filtered through my whole visit experience.”