March 2024 by Jan Harrison
Kind and helpful customer care from Dillon & Chris when I couldn?t find my wheel nut .Service and MOT still able to go ahead thanks to their patience and flexibility
March 2024 by Isaac
Not great
March 2024 by Dan McDonald
Great service from Kwik Fit, Whitley Bay. This was my First time using kwik fit. The Manager Dylan was very helpful, knowledgeable and professional, providing a great service throughout, updating me during my cars service. The guys who done my service gave me details about everything that was done and explained thoroughly. Will be my first call in the future. Highly recommended! Dan
March 2024 by Ken Black
Great friendly customer service (even gave my dog a biscuit) also very honest they fixed my puncture for £27 rather than replacing the tyre big thumbs up from me ?
March 2024 by Aileen Scott
All work completed as quoted and within the time specified
March 2024 by Freddie Haysman
Managed to get my motability car sorted on the day and provide some good advice about the scheme even though could see they were having a tough day.
February 2024 by Paul R
Got some tyres at a good price on a Black Friday deal, but once you're in there, they behave like double glazing salesman selling you stuff you don't need. Told me my wheels needed alignment, so I let them do that (at extra cost). Since then, my front wheels now contact the bodywork at full lock! They also tried to sell me driving assist systems re-calibration, but my car doesn't actually have the assist systems they said needed this service. Total scam artists to be honest. Getting the wheel alignment they messed up fixed at a proper garage!UPDATE: Took the car to a proper garage, who shared that Kwik Fit had left a Mole Grip clamped to my steering mechanism, which was causing the scraping noise at full lock. Apparently I was lucky it didn't cause additional damage. Total comedians to be honest.
February 2024 by Karen Goring
Always use Kwik Fit Whitley Bay, have done for many years now after great experiences with the team at Low Fell when I lived there. Staff are friendly and efficient and happy to give help and advice They never try to persuade you to have work done and will tell you how much life you?ve got left in brakes/tyres etc so that you can make a considered decision. They keep you up to date with progress and the car is always ready when they say it will be. Wouldn?t go anywhere else.
February 2024 by Jazz Man
All done on time at a fair price
February 2024 by David Bulloch
The staff very pleasant and helpful,work carried out efficiently at the appointed time.
February 2024 by Jeremy Tremaine
Very pleased with the tyres and price.The slight steering adjustment identified cost nearly £70, which I feel was excessive, hence the three star rating. This adjustment was an easy task which took less than 5 minutes. I will think carefully about returning for further work.
February 2024 by iain womphrey
Booking in - easyDropping off car- easyDid jobGot callPicked up - easy
February 2024 by DaHood
Quick service, advice on new tyres given and was happy to proceed with works on that basis. Local site is always accommodating and carries out works as soon as is practicable.
February 2024 by Richard Peace
With an 11am MOT I would have expected to get our car back by 5.15pm so that my little boy could go to his swimming lesson. Appreciate that 2 bulbs needed changing and car needed to go on the ramp to check angle of the lights and the screen wash needed defrosting, but even so we didn?t get it back until 6pm..,
January 2024 by Drew
Great service from Kwik Fit, Whitley Bay. This was my second time using this branch in the last year. The Manager Dillon was very helpful, knowledgeable and professional, going the extra mile to ensure a top class service. The guy who changed all 4 tyres was really helpful and very efficient on the day. Will be my first call in the future. Highly recommended. Thanks.
