March 2024 by Scott Gardiner
Since the merge with another surgery, this place has fallen off a cliff. Difficult to get parked because it's so busy, consistent 40 minute wait times after your appointment time and generally just not a nice place to be when you're feeling unwell.
December 2023 by Michelle Embleton
Great practice.. lovely staff seen me quickly thank you
October 2023 by George Bowmer
Phoned for a doctors appointment on the 11th and 15th of September. Failed to get past the receptionist. An awful experience. Still trying to resolve pain issues.
March 2023 by Chris Wade
Brilliantly handled call this morning by reception. Caring and efficient to sort out the problem.
January 2023 by sheila galbraith
Had a short wait on the phone and was then offered a telephone consultation with a doctor for 15 minutes later. The doctor did call back in 15 minutes. Very happy with the service.
December 2022 by Russell Lumley
Absolute nightmare to even get an appointment to see a doctor. When I finally got one today the attitude of the doctor was a disgrace. She didn?t want listen to anything I said and clearly didn?t care or want to be there. It?s about time these doctors got back to work and started seeing patients face to face again. These doctors are coming across as being very lazy.
November 2022 by Sean Reynolds
Excellent service when I have had to use them.
November 2022 by Simon Meehan
Nice place
November 2022 by Angela Sale
I changed to this doctor's after moving home and not being able to stay with my other G.P surgery, was a bit apprehensive but cannot fault this surgery, I've had e-consultations, telephone appointments and face to face for myself and my daughter and have always had a positive experience, they are very thorough and I've never been fobbed off with the 'come back if it gets worse' scenario that seems to happen so often these days.
November 2022 by A Mumin
ITS BEYOND TERRIBLE GOSH THEY SAY TH'LL SEE ME IN 2 WEEKS FOR A REVIEW BUT NEVER REPLY BACK.THE RECEPTION IS SO UNPROFESSIONALPEOPLE SEEM TO NOT CARE.WOW BEYOND STUPIDITY.??????
November 2022 by Andrew Shaw
It's a dreadful experience the gps none of them seem to care at all and reception staff can be rude or down putting
November 2022 by Pat Walton
very profesional great team very thorough when you go with a medical problem well done
November 2022 by Dawn Soulsby
Fantastic surgery with amazing staff. Had my Covid booster today. The clinic ran like clockwork. Well done to all involved. Sorry I didn't get the staff names today, but I did tell them I'd be leaving a good review. I'm very grateful for all you do.
November 2022 by Norma-Jean Robinson
I want to say a huge thank you to all of the staff from the receptionists to the GP's for all of their care and compassion received throughout the pandemic until now. My whole family including my two younger boys have received outstanding care from all the GPs. We have all had referrals when required, and I love the online consultations for minor issues. I feel very reassured to have such wonderful and compassionate GPs look after myself and my family. Thank you Monkseaton Medical Centre.
November 2022 by Daniel Renaldi
Appalling service today. Waited well over an hour for a baby potentially with chicken pox to be told 'well it could be but couldn't be'. Every appointment has had over an hour wait time. We have only been using this surgery for 16 months. Moving doctors next week - the staff are rude. Disgusting surgery
