February 2024 by Elle Green
Absolutely brilliant service offering comprehensive and compassionate assessment and advice. Highly recommended!
February 2024 by Matt Marlow
A great service from my initial query about different services and prices to my eye examination, choosing frames and collecting my glasses. Well worth the price.
February 2024 by Ally Wilson
Staff are great. Always pleasant and helpful. Speedy, friendly service as always.
February 2024 by Ruth Blake
I?ve been a customer at Robinson Optometrists for very many years and wouldn?t think of going anywhere else. They are very professional and friendly - I?d recommend them to anyone.
February 2024 by Phil W8man
Great opticians - I wouldn?t go anywhere else to look after my eyes. They have the time to take and go through a thorough eye exam explaining everything as they go. All prices and exam types are clearly explained beforehand. They have a nice selection of good quality frames and lenses available are top quality. Plus very friendly and competent staff who really care.
February 2024 by John Timney
If you are looking for customer service and real quality in Optometrists, look no further. My experience of Robinson's has exceeded every expectation I could have had. My appointment was in the early evening (who knew?) and my test(s) were carried out with obvious care and attention to detail. Nothing was hurried. After going through all of my results (I have diabetes so I went for the full OPT scan), my optometrist decided that I don't need new glasses and everything is as it should be. Thank you so much. See you next time.
February 2024 by Richard Buckton
These guys are an absolute rip off. They charge £75 for an OCT eye test, spec Savers charges £35. They charged £173 for some standard lenses with anti-reflective coating to be replaced in my existing frames, Spec savers charge £75, so what would have cost £110 at spec savers cost £248 with these guys, so they are ripping you off charging over double the going rate. Absolutely disgusting daylight robbery.
November 2023 by Jane Cartner
A Great experience from my initial eye test to choosing and fitting my new glasses , the staff , Terry and Sue in particular , were extremely helpful , professional and experienced in looking after my eye care . Thank you Robinsons for delivering an all round excellent service . Jane
June 2023 by nicolas duhil
really great team. very professional and friendly.
May 2023 by Gina Gardener
Had a fantastic experience from start to finish; would definitely recommend. All the staff were incredibly welcoming and professional. The eye tests with Elaine and Angie seemed very detailed and comprehensive, with Elaine taking the time to talk through all my questions thoroughly.Sue was great moral support as I sheepishly began looking to find my first ever pair of glasses. Robyn helped me to step outside of my style-comfort zone in trying on different frames and picking from a huge selection. The lovely dynamic between the staff was evident and filtered through my whole visit experience.
April 2023 by Alex Carrington
First class. Hadn't been for 15 years due to moves, but they still had photos taken then to compare with new ones today.All explained in detail by John....who I had seen 15yrs ago. LOLHappy..
December 2022 by Philip Hollis
I've never been anywhere with service better than Robinson Optometrists in Whitley Bay. Simply the best.
May 2022 by Kris
I attended Robinsons Optometrists for an eye check this morning and I cannot speak highly enough for the service received. The staff were all very friendly and professional and I am more than happy with my first pair of glasses. They had a great range of frames to chose from and were able to accommodate an appointment in a very tight schedule at short notice. Thank you to the whole team- you?re all fab!
April 2022 by Cindy Haikney
Just getting my contact lenses from Robinson?s and they have been really accommodating and reassuring.
November 2021 by Kristen Davies
I attended Robinsons Optometrists for an eye check this morning and I cannot speak highly enough for the service received. The staff were all very friendly and professional and I am more than happy with my first pair of glasses. They had a great range of frames to chose from and were able to accommodate an appointment in a very tight schedule at short notice. Thank you to the whole team- you?re all fab!
