October 2023 by Dawn Hunter
Lovely staff and no hard sell, my mam told them what she needed and they advised. Great company would highly recommend ?
July 2023 by Clare Flynn
My husband and I had pre booked a manual wheelchair.Pleasant experience.Clear instruction.Went above and beyond with information on where to go and practice use.Would recommend a visit.
May 2023 by Claire Andrews
Wonderful service. Very helpful staff. Big thank you for your professionalism
January 2023 by Gav Hampson
If I could leave no stars I would.Sold my disabled mum an electric chair at her house. Chair was not suitable causing back pain after 1 day. charged her £140 on top of call out charge to return it. Said they already had another buyer also so they would not have lost any money, so why add this massive charge!Complete soulless money hungry con man. Avoid this place as there are much better shops around. Wish I?d read similar reviews before using this shop.
January 2023 by Ellen Selena Kerr
The guy on the phone made me feel absolutely nervous paying over the phone with my Visa card, he seemed more interested in getting a sale then about me, when I said I didn't feel right paying over the phone he got funny with me and made some sarcastic comments, I just hung up on him, maybe he needs to lurn about people skills before working with the public because if you want to make a sale don't make your customers feel uncomfortable on the phone. ??UpdateAfter speaking to a lovely lady on the phone I told her what had happened and she was so apologetic to me, she went out of her way to make me feel safe and arranged to come to my house and do the payment where I felt more at ease Thank you so much,I received my eagle mobility scooter soon after.my paym
January 2022 by Jimmy Mckie
Hired an auto folding mobility scooter for the week but it broke down after 2 days which spoilt my holiday. Obviously because of where we were the shop staff were unable to help much but id try. can't blame them so it is what it is. Very apologetic on our return and did offer a refund or discount should we decide to hire again. If I do hire again it would have to be a manual folding scooter as it was the auto fold that failed.
January 2022 by Sandra Wrigg
Purchased our first mobility scooter with Travelability.Sam was more than helpful, patient explained everything, took her time wigh us nothing was rushed.Wide range of Scooters and accessories. Your one stop shop for mobility needs. Thanks Sam.
January 2021 by Jack Oswell
Excellent unhurried service. Good advise and everything explained in great detail along with competitive prices. I am very happy to recommend them.
January 2021 by adam crook
There alot of mobility companys but this guys prices are mentalHe sells second hand scooters for more than they cost new!!Always check internet prices before buying from this guySupposed to Help the elderly not wrip them off?
January 2021 by Stan Tonks
Excellent place to get all your mobility needs. Electric Scooters, Electric WheelChairs, self propelled wheelchairs.Plus all your other needs.They also service and repair Scooters and chairs.
January 2021 by Eleanor Kerr
Lovely family business delt with me over phone, any problems they sorted it out for me, thank you, ?
January 2021 by Jenifer Hodgson
Hired 2 scooters, very happy
January 2021 by Maggie Mullen
Great service and friendly staff
January 2020 by Lesley Lockyer
Good friendly staff,great range of goods.
January 2020 by J
Knowledgeable about wheelchairs, scooters, electric wheelchairs, can customise at extra cost, helpful staff. Not easy to park or get into the shop, quite small. Worth a visit, has a larger store in Wallsend.
